Cerner vs. eClinicalWorks: Which is Best? - Wheelhouse

Cerner vs. eClinicalWorks: Which is Best?

Cerner vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of Cerner vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cerner Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
7.4
Usability Score:
7.5
Company Size:Mid Market, Large Market
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

Cerner Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

Cerner Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Medication List
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Eligibility Verification
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Medication List
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Eligibility Verification

Pros & Cons

Cerner Pros & Cons
Pros
  • Using it is simple, the features are nicely connected.
Cons
  • The program is good, but it is outdated
  • The version did not work for all the departments
  • We would have preferred something like behavioral health overall, at least substance abuse could be included.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

Cerner Reviews
Top Favorable Review
H
Hassan
Reviewed on Jul 2, 2021

Using it is simple, the features are nicely connected.

It is old-fashioned.

Top Critical Review
B
Bob
Reviewed on Jul 2, 2021

This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.

It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.

The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

Cerner Alternatives
eClinicalWorks Alternatives
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Cerner vs. eClinicalWorks: Detailed Comparison

Cerner vs. eClinicalWorks Top Ratings & Reviews: Cerner

In our rating and review comparison of Cerner vs. eClinicalWorks, Cerner has 15 user reviews and eClinicalWorks has 68. The average star rating for Cerner is 3.93 while eClinicalWorks has an average rating of 3.42. Cerner has more positive reviews than eClinicalWorks. Comparing Cerner vs. eClinicalWorks reviews, Cerner has stronger overall reviews.

Cerner vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

Cerner vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Cerner vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Cerner.

Cerner vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of Cerner vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

Cerner vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of Cerner vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Cerner scores higher in meets requirements, setup & support, but eClinicalWorks has the best scores overall for system usability.

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