CareCloud vs. Optum: Which is Best? - Wheelhouse

CareCloud vs. Optum: Which is Best?

CareCloud vs. Optum Best Overall: Optum

In our comparison of CareCloud vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CareCloud Quick Info
WH Score:
8.6
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

CareCloud Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

CareCloud Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
Optum Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking

Pros & Cons

CareCloud Pros & Cons
Pros
  • Carecloud is impressive for it can help you save not just time but also money with its efficient features
  • It has powerful reporting and chart functions.
Cons
  • The price gets higher if you want to add any additional service
  • The error messages are annoyingly very frequent.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

CareCloud Reviews
Top Favorable Review
L
Larry
Reviewed on Jul 2, 2021

An outstanding program. However, you might want to check your other choices first to see if this will fit your needs the most.

Carecloud is impressive for it can help you save not just time but also money with its efficient features. It has powerful reporting and chart functions.

It's a bit on the expensive side. I don't know if practitioners on a budget can afford it.

Top Critical Review
D
Delores
Reviewed on Jul 2, 2021

You must read the agreement before purchasing before start using this software. They can be a little manipulative some of the time.

Submitting daily claims and scheduling is easy.

The price gets higher if you want to add any additional service. The error messages are annoyingly very frequent.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

CareCloud Alternatives
Optum Alternatives
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CareCloud vs. Optum: Detailed Comparison

CareCloud vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of CareCloud vs. Optum, Optum has 2 user reviews and CareCloud has 29. The average star rating for Optum is 4 while CareCloud has an average rating of 3.72. Optum has more positive reviews than CareCloud. Comparing CareCloud vs. Optum reviews, Optum has stronger overall reviews.

CareCloud vs. Optum Best Features & Functionality: Optum

CareCloud vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of CareCloud vs. Optum, Optum offers more of the most popular features and tools than CareCloud.

CareCloud vs. Optum Best Pricing: Optum

In our pricing comparison of CareCloud vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

CareCloud vs. Optum Best Usability: Optum

Our comparison of CareCloud vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. CareCloud scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

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