In our comparison of Benchmark vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
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In our rating and review comparison of Benchmark vs. eClinicalWorks, Benchmark has 14 user reviews and eClinicalWorks has 68. The average star rating for Benchmark is 4.71 while eClinicalWorks has an average rating of 3.42. Benchmark has more positive reviews than eClinicalWorks. Comparing Benchmark vs. eClinicalWorks reviews, Benchmark has stronger overall reviews.
Benchmark vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Benchmark vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Benchmark.
In our pricing comparison of Benchmark vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.
Our comparison of Benchmark vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for meets requirements, learning curve, quality of support, ease of admin. Benchmark scores higher in ease of use, setup & support, but eClinicalWorks has the best scores overall for system usability.
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