Benchmark vs. CentralReach: Which is Best? - Wheelhouse

Benchmark vs. CentralReach: Which is Best?

Benchmark vs. CentralReach Best Overall: Benchmark

In our comparison of Benchmark vs. CentralReach, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
CentralReach Quick Info
WH Score:
8.4
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Benchmark Pricing
Price Range
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* Vendor does not share prices.

CentralReach Pricing
Price Range
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* Vendor does not share prices.

Features

Benchmark Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
CentralReach Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

Benchmark Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
CentralReach Pros & Cons
Pros
  • CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day
  • One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.
Cons
  • However, Central Reach does have some downsides
  • Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day
  • While this doesn't happen frequently, it can still be frustrating when it does occur.

Reviews

Benchmark Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

CentralReach Reviews
Top Favorable Review
T
Tracy
Reviewed on Jul 2, 2021

CentralReach provides a centralized platform for managing both client and employee schedules, which significantly saves time. Additionally, using digital data collection tools instead of paper-based methods improves efficiency and reduces waste.

CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day. One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.

Unfortunately, CentralReach experiences frequent breakdowns, which can be extremely frustrating. There is also a specific bug that occasionally prevents signing client session notes, requiring multiple attempts or even clearing cookies, especially when using Samsung tablets.

Top Critical Review
R
Rodolfo
Reviewed on Jul 2, 2021

Central Reach effectively addresses the problem of multiple users needing to access and input data into the system simultaneously. Unlike other programs where only one user can access a client's chart at a time, Central Reach allows several users to work on the same chart concurrently. This greatly improves collaboration and efficiency.

One of the best aspects of Central Reach is its user-friendly interface. It excels in various areas such as scheduling, note-taking, and accessing client charts. Additionally, creating graphs at the end of each session is a breeze.

However, Central Reach does have some downsides. Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day. While this doesn't happen frequently, it can still be frustrating when it does occur.

Alternatives

Benchmark Alternatives
CentralReach Alternatives
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Benchmark vs. CentralReach: Detailed Comparison

Benchmark vs. CentralReach Top Ratings & Reviews: Benchmark

In our rating and review comparison of Benchmark vs. CentralReach, Benchmark has 14 user reviews and CentralReach has 20. The average star rating for Benchmark is 4.71 while CentralReach has an average rating of 3.85. Benchmark has more positive reviews than CentralReach. Comparing Benchmark vs. CentralReach reviews, Benchmark has stronger overall reviews.

Benchmark vs. CentralReach Best Features & Functionality: Benchmark

Benchmark vs. CentralReach both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. CentralReach, Benchmark offers more of the most popular features and tools than CentralReach.

Benchmark vs. CentralReach Best Pricing: CentralReach

In our pricing comparison of Benchmark vs. CentralReach, CentralReach's pricing starts at N/A/month and is more affordable compared to CentralReach's starting cost of N/A/month.

Benchmark vs. CentralReach Best Usability: Benchmark

Our comparison of Benchmark vs. CentralReach shows that Benchmark scores higher in usability for ease of use, setup & support, ease of admin. CentralReach scores higher in meets requirements, learning curve, but Benchmark has the best scores overall for system usability.

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