Basecamp vs. Smartsheet: Which is Best? - Wheelhouse

Basecamp vs. Smartsheet: Which is Best?

Basecamp vs. Smartsheet Best Overall: Basecamp

In our comparison of Basecamp vs. Smartsheet, Basecamp is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Basecamp Quick Info
WH Score:
9.0
Pricing Score:
8.5
Feature Score:
9.2
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Smartsheet Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Basecamp Pricing
Basecamp
$15
per user / per month
Basecamp Pro Unlimited
Contact Us
Smartsheet Pricing
Free
Free
per user / per month
Pro
$7
per user / per month
Business
$25
per user / per month
Enterprise
Contact Us

Features

Basecamp Features
  • Project Prioritization
  • Workflow Management
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Scrum
  • Bug Tracking
  • Custom Reports
Smartsheet Features
  • Project Prioritization
  • Workflow Management
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Scrum
  • Bug Tracking
  • Custom Reports

Pros & Cons

Basecamp Pros & Cons
Pros
  • The projects are made simple and easy.
Cons
  • Uploading is very slow
  • Basecamp is a useful app but only for those who know how to use it and are a real hard worker
  • It may be frustrating otherwise
  • More tutorials should be there to guide people.
Smartsheet Pros & Cons
Pros
  • Smartsheet is based in the cloud, which makes it very easy to access
  • It is also packed with a lot of features and offers a quick implementation process
  • My favourite though is its ability to simplify complicated tasks
  • These things make the program a worthy investment.
Cons
  • Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday
  • Autosave should also be improved
  • Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Reviews

Basecamp Reviews
Top Favorable Review
B
Brenda
Reviewed on Jul 2, 2021

The projects are made simple and easy.

Basecamp knows what to do and how to do.

Top Critical Review
T
Theresa
Reviewed on Jul 2, 2021

It improves the workflow by bringing more clarity in the team. The notification board and self-saving system are outstanding. Before that, I was feeling devastated when there’s a sudden issue and all my work was gone. It is a robust software which has everything to offer which a PM product should do.

Uploading is very slow. Basecamp is a useful app but only for those who know how to use it and are a real hard worker. It may be frustrating otherwise. More tutorials should be there to guide people.

Smartsheet Reviews
Top Favorable Review
B
Barb
Reviewed on Jul 2, 2021

Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!

Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.

My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!

I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.

Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.

Alternatives

Basecamp Alternatives
Smartsheet Alternatives
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Basecamp vs. Smartsheet: Detailed Comparison

Basecamp vs. Smartsheet Top Ratings & Reviews: Smartsheet

In our rating and review comparison of Basecamp vs. Smartsheet, Smartsheet has 102 user reviews and Basecamp has 107. The average star rating for Smartsheet is 4.56 while Basecamp has an average rating of 4.42. Smartsheet has more positive reviews than Basecamp. Comparing Basecamp vs. Smartsheet reviews, Smartsheet has stronger overall reviews.

Basecamp vs. Smartsheet Best Features & Functionality: Basecamp

Basecamp vs. Smartsheet both offer a strong set of features and functionality including Project Management Features, Resource Management, Project Management Methodology, Software Development Lifecycle (SDLC) Integrations, Customizable Items, Collaboration Tools, Document Management, Conferencing Capabilities, Chat/IM Management, Appointments/Scheduling, Cash Flow Management, Chart Types, Reporting & Analytics, Customer Relationship Management (CRM) Features, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of Basecamp vs. Smartsheet, Basecamp offers more of the most popular features and tools than Smartsheet.

Basecamp vs. Smartsheet Best Pricing: Smartsheet

In our pricing comparison of Basecamp vs. Smartsheet, Smartsheet's pricing starts at Free/month and is more affordable compared to Smartsheet's starting cost of Free/month.

Basecamp vs. Smartsheet Best Usability: Smartsheet

Our comparison of Basecamp vs. Smartsheet shows that Smartsheet scores higher in usability for learning curve. Basecamp scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Smartsheet has the best scores overall for system usability.

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