athenaOne vs. eClinicalWorks: Which is Best? - Wheelhouse

athenaOne vs. eClinicalWorks: Which is Best?

athenaOne vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of athenaOne vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.3
Feature Score:
9.1
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

athenaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing

N/A

Features

athenaOne Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Problem List
  • Allergy List
  • SOAP Notes
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Problem List
  • Allergy List
  • SOAP Notes
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing

Pros & Cons

athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

athenaOne Alternatives
eClinicalWorks Alternatives
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athenaOne vs. eClinicalWorks: Detailed Comparison

athenaOne vs. eClinicalWorks Top Ratings & Reviews: athenaOne

In our rating and review comparison of athenaOne vs. eClinicalWorks, athenaOne has 58 user reviews and eClinicalWorks has 68. The average star rating for athenaOne is 3.81 while eClinicalWorks has an average rating of 3.42. athenaOne has more positive reviews than eClinicalWorks. Comparing athenaOne vs. eClinicalWorks reviews, athenaOne has stronger overall reviews.

athenaOne vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

athenaOne vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of athenaOne vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than athenaOne.

athenaOne vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of athenaOne vs. eClinicalWorks, eClinicalWorks's pricing starts at 0/month and is more affordable compared to eClinicalWorks's starting cost of 0/month.

athenaOne vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of athenaOne vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. athenaOne scores higher in learning curve, setup & support, but eClinicalWorks has the best scores overall for system usability.

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