Acoustic vs. Sailthru: Which is Best? - Wheelhouse

Acoustic vs. Sailthru: Which is Best?

Acoustic vs. Sailthru Best Overall: Sailthru

In our comparison of Acoustic vs. Sailthru, Sailthru is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Acoustic Quick Info
WH Score:
7.4
Pricing Score:
7.0
Feature Score:
6.9
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Sailthru Quick Info
WH Score:
8.0
Pricing Score:
7.3
Feature Score:
7.5
Usability Score:
7.5
Company Size:Small Business, Mid Market
Platforms:

Pricing

Acoustic Pricing
Price Range
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* Vendor does not share prices.

Sailthru Pricing
Price Range
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* Vendor does not share prices.

Features

Acoustic Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Account-Based Campaigns
  • Virtual Event Planning
  • A/B Testing
  • Performance Evaluations
  • Campaign Monitoring
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics
Sailthru Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Campaign Orchestration
  • Account-Based Campaigns
  • Virtual Event Planning
  • A/B Testing
  • Performance Evaluations
  • Campaign Monitoring
  • Case Studies
  • Behavioral Analytics
  • Engagement Analytics

Pros & Cons

Acoustic Pros & Cons
Pros
  • The software is highly user-friendly with a good user interface, offering a wide range of features and various ways to analyze data.
Cons
  • One drawback is that the software can be a bit complicated and outdated
  • Its API is also complex, resulting in campaigns and data updates being near-live instead of real-time when integrated with third-party software.
Sailthru Pros & Cons
Pros
  • Customer service is great , email optimization and continues to improve based on customers' feedbacks.
Cons
  • The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.

Reviews

Acoustic Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

The developers have been making significant improvements, and each module is becoming more intuitive and easier to navigate. Overall, I would recommend this software to others.

The software is highly user-friendly with a good user interface, offering a wide range of features and various ways to analyze data

Initially, there were some outdated options and the interface was not very smooth.

Top Critical Review
F
Francisco
Reviewed on Jul 2, 2021

Overall, the software is very good and extremely helpful, offering dynamic features that provide significant benefits in maintaining email delivery to customers' inboxes.

This tool enables efficient IP monitoring and enhances email deliverability. The customer support is highly commendable, providing excellent assistance and ensuring customer success. It offers a wide range of options for campaigns and segmentation, allowing for dynamic customization in various aspects such as rulesets, content, and segmentation.

One drawback is that the software can be a bit complicated and outdated. Its API is also complex, resulting in campaigns and data updates being near-live instead of real-time when integrated with third-party software.

Sailthru Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

Sailthru is an ESP that pays close attention to what its users have to say and adapts its platform as a result. It offers exceptional customer service and CSMs, as well as great email optimization and testing capabilities. Dynamic customization might be challenging to utilize, and reporting can be a bit tedious.

Customer service is great , email optimization and continues to improve based on customers' feedbacks

The reporting is a little cumbersome and use of dynamic personalization was a bit difficult.

Top Critical Review
L
Laurel
Reviewed on Jul 2, 2021

From automated email servers to batch and flash mailings, Sailthru empowers our email team to streamline operations. The platform's capabilities have proven invaluable in delivering personalized emails to diverse lists, eliminating the need for manual composition.

The platform's ability to capture crucial details such as preferences, email interactions, purchase patterns, and more contributes to building long-term connections and, ultimately, sustained profitability.

The absence of API support for seamless integration with external systems adds complexity to this process, making it more challenging than anticipated.

Alternatives

Acoustic Alternatives
8.8
8.6
Sailthru Alternatives
8.8
8.6
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Acoustic vs. Sailthru: Detailed Comparison

Acoustic vs. Sailthru Top Ratings & Reviews: Acoustic

In our rating and review comparison of Acoustic vs. Sailthru, Acoustic has 3 user reviews and Sailthru has 13. The average star rating for Acoustic is 4.33 while Sailthru has an average rating of 4. Acoustic has more positive reviews than Sailthru. Comparing Acoustic vs. Sailthru reviews, Acoustic has stronger overall reviews.

Acoustic vs. Sailthru Best Features & Functionality: Sailthru

Acoustic vs. Sailthru both offer a strong set of features and functionality including Customer Management, Campaign Management, Event Management, Reporting & Analytics, Supported Channels, Drag-and-Drop Builders/Designers, Customizable Items, Content Management System (CMS) Features, Systems/Administrative, Cybersecurity Features, Integration Options, Governance, Risk, & Compliance (GRC), After-Sales Service, Supported Technologies. In our feature comparison of Acoustic vs. Sailthru, Sailthru offers more of the most popular features and tools than Acoustic.

Acoustic vs. Sailthru Best Pricing: Sailthru

In our pricing comparison of Acoustic vs. Sailthru, Sailthru's pricing starts at N/A/month and is more affordable compared to Sailthru's starting cost of N/A/month.

Acoustic vs. Sailthru Best Usability: Acoustic

Our comparison of Acoustic vs. Sailthru shows that Acoustic scores higher in usability for ease of use. Sailthru scores higher in meets requirements, learning curve, setup & support, quality of support, ease of admin, but Acoustic has the best scores overall for system usability.

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