your-guide-to-social-customer-service

Your Guide to Social Customer Service

Did you know that 67% of online consumers have used social media for customer service purposes?

Unfortunately, many businesses ignore social mentions because they don’t know how to handle them appropriately. This is a problem because managing and responding to these mentions can make or break your brand.

You can’t afford to overlook this if you want to retain customers and keep your churn rate low. Our new social customer service guide will help you implement an effective strategy that will keep your customers happy and coming back for more. 

CRM

The Value of CRM Solutions For Small Business Vs Enterprise

The Value of CRM Solutions For Small Business Vs Enterprise

Learn more about the value of CRM solutions for small business vs enterprise and discover which leading CRM system features and pricing are best from SMB to corporate enterprise.
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