[Infographic] 10 Contact Center Myths Busted

Reducing customer effort is one of the most direct ways to increase customer satisfaction, and setting up a well-run contact center is a good way to do this.

Unfortunately, there are many myths that keep business owners from considering the switch. They incorrectly assume that contact centers and call centers are the same thing, or that email isn’t an important part of customer service.

To help you gain a better understanding of them, we’ve put together a guide that busts 10 of the most prominent myths about contact centers.

Loading form..

Contact Center

Does Google Have Something Like Microsoft Planner?

Does Google Have Something Like Microsoft Planner?

Read more about Google tools that can be used for basic project management tasks and see how those compare with the tools offered by leading project management software like MS Planner.
Read Article
The right software for your business

Get your personalized recommendations now.