When we talk to managed services providers (MSPs) of almost any size or maturity, the question of automation often comes up. MSPs want to run their companies efficiently, and automation can free up time spent on repetitive tasks—so they can focus on growing
Additionally, many focus on the growth automation can enable. Increasing efficiency can potentially help free up capital to invest in other areas of the business. Streamlining manual tasks allows technicians to work on higher revenue activities while still being paid for the maintenance work you’ve automated.
On the other end of the spectrum, some MSPs are already growing quickly and need to streamline how they onboard customers. Eliminating manual activities during the onboarding process allows these MSPs to get customers up and running faster and provide them with a better experience.
Each provider’s exact needs vary, but we’ve discovered five actions successful MSPs take to automate business. Download this whitepaper to learn more.