The adoption of cloud-based business software systems continues to increase each year, as more and more companies embrace the vast benefits of operating in the cloud. This is especially true for communication and collaboration systems, which are being unified into centralized suites of cloud-based communication tools and services with Unified Communications as a Service (UCaaS). What does this trend mean for SMBS, though? Our recent whitepaper defines UCaaS, explains how VoIP and UCaaS differ, outlines how small companies can benefit from UCaaS, and covers how the trends shaping the UCaaS will impact SMBs.
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