5-critical-requirements-for-a-future-ready-contact-center

5 Critical Requirements for a Future-Ready Contact Center

 

According to a recent Aberdeen Research on Omnichannel Customer Care, "Companies that connect all their customer service channels… report 89% customer retention, compared to 33% for those that haven’t."

This eBook discusses:

  • Why force-fitting more channels into an aging infrastructure is not the right approach
  • 5 Critical requirements for a future-ready contact center
  • How meeting the 5 requirements will improve customer experience and reduce operating costs
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Why Content Syndication is Popular in B2B Demand Generation

Why Content Syndication is Popular in B2B Demand Generation

Learn more about why content syndication is popular in B2B demand generation. Discover tips for driving more leads, improving lead quality, and lowering costs
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