10 Reasons Why Automated Agents Aren't the Answer

Automated customer service agents are a tempting option.

They never need time off. You don’t have to pay them a salary. They don’t even need a physical workspace. But despite these advantages, they remain a poor substitute for live agents.

To understand why live customer service agents are important, read about the 10 Reasons Automated Agents Are a Bad Decision From a Customer Service Viewpoint.

Loading form..

Contact Center

Does Google Have Something Like Microsoft Planner?

Does Google Have Something Like Microsoft Planner?

Read more about Google tools that can be used for basic project management tasks and see how those compare with the tools offered by leading project management software like MS Planner.
Read Article
The right software for your business

Get your personalized recommendations now.