Join Genesys and Google Cloud for a discussion of our joint solution for contact center artificial intelligence (AI). You’ll also hear from special guests who are creating better customer experiences by combining AI with the power of human agents.
Genesys customers can now use the simple, secure and flexible Google Cloud Contact Center AI to quickly implement, train, configure and use bots — then act on them across any channel.
Learn how this game-changing solution enables you to:
• Understand exactly what customers want and act on it
• Automate routing tasks like payment processing
• Easily update business logic once for all channels
Watch Now!
Sponsored by Genesys and Google Cloud
Loading...
Related Whitepapers
Related Articles
Trends and Innovations Shaping Project Management in 2021
Successfully completing a project is a complex process involving properly managing and tracking all the moving pieces...
Cybersecurity Vs. Endpoint Security Vs. Hybrid Cloud Security
Properly securing your business workloads (whether they function on-site via proprietary servers or in the cloud) and...
VoIP Trends and Innovations to Embrace in 2021
VoIP phone systems have become a business necessity in recent years, and the number of companies implementing VoIP to...