Back

On-Demand Webinar: The future of contact center AI with Genesys and Google Cloud

on-demand-webinar:-the-future-of-contact-center-ai-with-genesys-and-google-cloud

Join Genesys and Google Cloud for a discussion of our joint solution for contact center artificial intelligence (AI). You’ll also hear from special guests who are creating better customer experiences by combining AI with the power of human agents.

Genesys customers can now use the simple, secure and flexible Google Cloud Contact Center AI to quickly implement, train, configure and use bots — then act on them across any channel.

Learn how this game-changing solution enables you to:
• Understand exactly what customers want and act on it
• Automate routing tasks like payment processing
• Easily update business logic once for all channels

Watch Now!

Sponsored by Genesys and Google Cloud

Related Articles

Remote Customer Service: Contact Center Must-Haves for Serving Customers at Home

With the onset of a global pandemic, what was once a choice has become a necessity: remote work solutions. When it co...

The Role of Contact Center in UCaaS Platforms

Business communications are currently moving to the cloud at an expedited rate. While this trend was already developi...

Elevating the Human Element of Customer Experience with Video Chat

Customers are savvy and understand they have many options to choose form when they’re shopping for any of the n...