Gartner Report: Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

gartner-report-gartner-magic-quadrant-for-contact-center-infrastructure-worldwide

The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.

Get the complimentary report now to:

• Compare contact center vendors and see which quadrant they are aligned to
• Review the latest market outlook including on premise and cloud deployment choices
• Learn what critical capabilities to consider when evaluating solutions and legacy system replacement

For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
 

Loading...

Related Articles

5 Benefits of Managed IT Services

More companies than ever before are embracing cloud infrastructure, systems, and services to reap the business benefi...

4 Tips for Choosing Security Software Systems That Scale Along with Your Company Growth

Along with business innovation and growth comes the complexity of securing data, systems, and operations. With each i...

5 Advantages Online Retailers can Achieve with an AI-Powered CRM

Customer Relationship Management (CRM) software has become an essential solution for companies that spans across ever...