While the established players are getting along solidly, the real exciting activity in the CRM space is in the fringe segments.
These consist of new entrants that are doing much more than ‘traditional’ CRM. Indeed, with traditional players controlling about 50% of the market new players need to differentiate.
Our new white paper looks at:
Customer Relationship Management (CRM) software has become an essential solution for companies that spans across ever...
Customer Relationship Management (CRM) software is considered one of the must-have business tools for companies of ev...
Less than 40% of CRM customers have end-user adoption rates above 90%. -CSO Insights