Deputy
Deputy
2 reviews
WH Score
6.7

Deputy Overview

What is Deputy?

Deputy is a comprehensive time tracking solution which aims to streamline all operations pertaining to time logging, wage calculations and labor compliance. Allow employees to request for time off from the app, and swap shifts at the tap of a button. 

Deputy also offers capabilities surrounding consistent communications, where a central noticeboard can deliver companywide announcements and other updates. Whether it’s a new policy or the introduction of a new employee, Deputy goes beyond simply tracking time & attendance for your workforce.


Company:Deputy Workforce Management
Platforms:

Deputy Recent Reviews


D
Dorothea
Reviewed on 26 April 2023

Suitability Depends on Your Needs.

Regrettably, the product was not able to resolve any of our issues.

Pros
  • I had the pleasure of working with my salesperson who proved to be an invaluable resource throughout my onboarding experience
  • He was responsive and always available to offer guidance, making the process much more manageable.
Cons
  • Unfortunately, my experience with the CSM and onboarding team was far from satisfactory
  • I had to rely on my sales rep for much of the onboarding process, which was not their responsibility
  • The team also required users to submit troubleshooting tickets, which was time-consuming and frustrating
  • Despite our efforts to use the platform for scheduling purposes, it proved to be too convoluted, and we ultimately had to revert to using Google Sheets
  • In short, the experience was not a success.

J
James
Reviewed on 30 March 2023

Customer Service is Lacking

It effectively tracks employees' time remotely.

Pros
  • I like that it has a nice user interface and is easy to use
  • It's pretty basic for time keeping, but it seems like it'll get the job done well and be reliable
  • Plus, the mobile app is really well-built and a great addition.
Cons
  • Their customer service is terrible
  • I've sent several emails and waited weeks, but still no response
  • So, I went on live chat and they didn't even apologize, but said they'd be happy to help.

Deputy Pricing


Scheduling
$3.50
per user / per month
Deputy Pricing Details

Deputy Key Features


Attendance Management
  • Timesheets
  • Time Off Management
  • Break Management
  • Shift Management
  • Attendance Geofencing
Reporting & Analytics
  • Time Tracking
  • Attendance Reports
  • Time Off Reports
  • Dashboard
Clock-In/Clock-Out Options
  • Biometric
  • App-Based
Deputy Features Details

Deputy Media


Videos

Deputy Wheelhouse Score

6.7
What is this?

The Average Wheelhouse score for the Time and Attendance category is 7.4

Deputy Scores

  • Ease of Use
    7.6
  • Meets Requirements
    6.8
  • Ease of Admin
    6.2

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