SAP S/4HANA vs. Touchbistro: Which is Best? - Wheelhouse

SAP S/4HANA vs. Touchbistro: Which is Best?

SAP S/4HANA vs. Touchbistro Best Overall: SAP S/4HANA

In our comparison of SAP S/4HANA vs. Touchbistro, SAP S/4HANA is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SAP S/4HANA Quick Info
WH Score:
8.9
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Touchbistro Quick Info
WH Score:
7.7
Pricing Score:
7.2
Feature Score:
7.2
Usability Score:
7.2
Company Size:All Sizes
Platforms:

Pricing

SAP S/4HANA Pricing
Price Range
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* Vendor does not share prices.

Touchbistro Pricing
TouchBistro POS
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Features

SAP S/4HANA Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Research & Development (R&D)
  • Formula/Recipe Management
  • Shop Floor Control
  • Menu Management
  • Reservations Management
  • Table Management
  • Item Tracking & Traceability
  • Item Expiration Tracking
  • Procurement/Replenishment Optimization
  • Purchasing
  • Product Catalog
Touchbistro Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Research & Development (R&D)
  • Formula/Recipe Management
  • Shop Floor Control
  • Menu Management
  • Reservations Management
  • Table Management
  • Item Tracking & Traceability
  • Item Expiration Tracking
  • Procurement/Replenishment Optimization
  • Purchasing
  • Product Catalog

Pros & Cons

SAP S/4HANA Pros & Cons
Pros
  • Numerous features and modules, flexible, and can be configured easily.
Cons
  • It has a steep learning curve.
Touchbistro Pros & Cons
Pros
  • The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
Cons
  • Updates are always during work hours, so we can't use it then.

Reviews

SAP S/4HANA Reviews
Top Favorable Review
G
Gary
Reviewed on Jul 2, 2021

SAP is undoubtedly the ideal software on the market (comprehensive CRM package) for large organizations, almost everything in the software can be configured, addictive to use after knowing how it operates, and any command that you give it will be executed provided it is well configured.

Numerous features and modules, flexible, and can be configured easily.

Expensive, terrible German tables, resources are required, and the default UI doesn't fit all.

Top Critical Review
J
James
Reviewed on Jul 2, 2021

It has a steep learning curve. Someone with strong IT skills is needed to run it.

It offers many things that are good like functionality, reports, views, and tools for analysis and forecasting.

It has a steep learning curve.

Touchbistro Reviews
Top Favorable Review
E
Esther
Reviewed on Jul 2, 2021

The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.

The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.

We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.

Top Critical Review
H
Harold
Reviewed on Jul 2, 2021

The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.

The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.

Updates are always during work hours, so we can't use it then.

Alternatives

SAP S/4HANA Alternatives
Touchbistro Alternatives
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SAP S/4HANA vs. Touchbistro: Detailed Comparison

SAP S/4HANA vs. Touchbistro Top Ratings & Reviews: SAP S/4HANA

In our rating and review comparison of SAP S/4HANA vs. Touchbistro, SAP S/4HANA has 98 user reviews and Touchbistro has 9. The average star rating for SAP S/4HANA is 4.27 while Touchbistro has an average rating of 2.77. SAP S/4HANA has more positive reviews than Touchbistro. Comparing SAP S/4HANA vs. Touchbistro reviews, SAP S/4HANA has stronger overall reviews.

SAP S/4HANA vs. Touchbistro Best Features & Functionality: SAP S/4HANA

SAP S/4HANA vs. Touchbistro both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Customer Management, Lead Management, Campaign Management, Campaign Types, Accounting Features, Human Resources (HR) Features, Event Management, Tax Management, Supported Tax Forms, Reporting & Analytics, Workforce Optimization, Payroll Features, Asset Management, Shipping & Logistics, Expense Management, Project Management Features, Resource Management, File Management, Collaboration Tools, Conferencing Capabilities, Portal Types, Workflow Automation, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Report Management, Data Management, Data Migration, Systems/Administrative, Sync/Refresh, Customizable Items, Integration Options, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Compliance Accreditations, After-Sales Service, Supported Technologies, Chat/IM Management. In our feature comparison of SAP S/4HANA vs. Touchbistro, SAP S/4HANA offers more of the most popular features and tools than Touchbistro.

SAP S/4HANA vs. Touchbistro Best Pricing: Touchbistro

In our pricing comparison of SAP S/4HANA vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.

SAP S/4HANA vs. Touchbistro Best Usability: SAP S/4HANA

Our comparison of SAP S/4HANA vs. Touchbistro shows that SAP S/4HANA scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. Touchbistro scores higher in ease of use, learning curve, but SAP S/4HANA has the best scores overall for system usability.

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