In our comparison of NetSuite vs. Touchbistro, NetSuite is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Generally a user-friendly software.
Working with other industries with different software, I find it easy and simple, that can be used by every single person.
Hoping their team to upgrade the features which are dull and difficult.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
Sharing information and accessing the inventory is a breeze.
It’ll be helpful if you can select all the items in the choice box using a command.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
Generally a user-friendly software.
Working with other industries with different software, I find it easy and simple, that can be used by every single person.
Hoping their team to upgrade the features which are dull and difficult.
Sharing information and accessing the inventory is a breeze.
It’ll be helpful if you can select all the items in the choice box using a command.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
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In our rating and review comparison of NetSuite vs. Touchbistro, NetSuite has 94 user reviews and Touchbistro has 9. The average star rating for NetSuite is 4 while Touchbistro has an average rating of 2.77. NetSuite has more positive reviews than Touchbistro. Comparing NetSuite vs. Touchbistro reviews, NetSuite has stronger overall reviews.
NetSuite vs. Touchbistro both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Accounting Features, Customer Relationship Management (CRM) Features, Lead Management, Campaign Management, Human Resources (HR) Features, Payroll Features, Attendance Management, Project Management Features, Data Management, Data Migration, Talent Management , Task Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Workforce Optimization, Report Management, Resource Management, Contact Management, Asset Management, Shipping & Logistics, Expense Management, Document Management, Collaboration Tools, Portal Types, Workflow Automation, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Customizable Items, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, After-Sales Service, Supported Technologies, Helpdesk Features, Language & Speech. In our feature comparison of NetSuite vs. Touchbistro, NetSuite offers more of the most popular features and tools than Touchbistro.
In our pricing comparison of NetSuite vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.
Our comparison of NetSuite vs. Touchbistro shows that NetSuite scores higher in usability for meets requirements, setup & support, quality of support. Touchbistro scores higher in ease of use, learning curve, ease of admin, but NetSuite has the best scores overall for system usability.
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