Optum vs. athenaOne: Which is Best? - Wheelhouse

Optum vs. athenaOne: Which is Best?

Optum vs. athenaOne Best Overall: Optum

In our comparison of Optum vs. athenaOne, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:
athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Optum Pricing
Price Range
Contact Us

* Vendor does not share prices.

athenaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
athenaOne Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes

Pros & Cons

Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.

Reviews

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

Alternatives

Optum Alternatives
athenaOne Alternatives
Add to Compare

Add suggested to comparison

Optum vs. athenaOne: Detailed Comparison

Optum vs. athenaOne Top Ratings & Reviews: Optum

In our rating and review comparison of Optum vs. athenaOne, Optum has 2 user reviews and athenaOne has 58. The average star rating for Optum is 4 while athenaOne has an average rating of 3.81. Optum has more positive reviews than athenaOne. Comparing Optum vs. athenaOne reviews, Optum has stronger overall reviews.

Optum vs. athenaOne Best Features & Functionality: Optum

Optum vs. athenaOne both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Optum vs. athenaOne, Optum offers more of the most popular features and tools than athenaOne.

Optum vs. athenaOne Best Pricing: athenaOne

In our pricing comparison of Optum vs. athenaOne, athenaOne's pricing starts at 0/month and is more affordable compared to athenaOne's starting cost of 0/month.

Optum vs. athenaOne Best Usability: Optum

Our comparison of Optum vs. athenaOne shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. athenaOne scores higher in learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.