Lightspeed vs. Square: Which is Best? - Wheelhouse

Lightspeed vs. Square: Which is Best?

Lightspeed vs. Square Best Overall: Lightspeed

In our comparison of Lightspeed vs. Square, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Square Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.6
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Lightspeed Pricing
Lean
$119
per terminal / per month
Standard
$169
per terminal / per month
Advanced
$249
per terminal / per month
Enterprise
Contact Us
Square Pricing
Square Point of Sale
Contact Us

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Google Pay
  • Apple Pay
  • Billing Model Management
  • Cash Registers
Square Features
  • Item Tracking & Traceability
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Google Pay
  • Apple Pay
  • Billing Model Management
  • Cash Registers

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • Horrible backend, terrible support, etc.
Square Pros & Cons
Pros
  • Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
Cons
  • Some updates on their devices could help.

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
J
John
Reviewed on Jul 2, 2021

Terrible client care service

Has a rather clean GUI

Horrible backend, terrible support, etc.

Square Reviews
Top Favorable Review
C
Carlos
Reviewed on Jul 2, 2021

We've worked with it for years and we’ll continue to use it at our functions. I really like Square.

Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.

The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).

Top Critical Review
E
Elaine
Reviewed on Jul 2, 2021

Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.

Some updates on their devices could help.

Alternatives

Lightspeed Alternatives
Square Alternatives
Add to Compare

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Lightspeed vs. Square: Detailed Comparison

Lightspeed vs. Square Top Ratings & Reviews: Square

In our rating and review comparison of Lightspeed vs. Square, Square has 46 user reviews and Lightspeed has 430. The average star rating for Square is 4.76 while Lightspeed has an average rating of 4.46. Square has more positive reviews than Lightspeed. Comparing Lightspeed vs. Square reviews, Square has stronger overall reviews.

Lightspeed vs. Square Best Features & Functionality: Lightspeed

Lightspeed vs. Square both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Relationship Management (CRM) Features, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Workflow Automation, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Lightspeed vs. Square, Lightspeed offers more of the most popular features and tools than Square.

Lightspeed vs. Square Best Pricing: Square

In our pricing comparison of Lightspeed vs. Square, Square's pricing starts at N/A/month and is more affordable compared to Square's starting cost of N/A/month.

Lightspeed vs. Square Best Usability: Lightspeed

Our comparison of Lightspeed vs. Square shows that Lightspeed scores higher in usability for learning curve, ease of admin. Square scores higher in ease of use, meets requirements, setup & support, quality of support, but Lightspeed has the best scores overall for system usability.

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