FreshBooks vs. Xero: Which is Best? - Wheelhouse

FreshBooks vs. Xero: Which is Best?

FreshBooks vs. Xero Best Overall: Xero

In our comparison of FreshBooks vs. Xero, Xero is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FreshBooks Quick Info
WH Score:
7.9
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.3
Company Size:All Sizes
Platforms:
Xero Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

FreshBooks Pricing
Lite
$205.2
per year
Plus
$277.2
per year
Premium
$648
per year
Select
Contact Us
Xero Pricing
Early
$15
per month
Growing
$42
per month
Established
$78
per month

Features

FreshBooks Features
  • General Ledgers
  • Invoicing & Billing
  • Estimates & Quotations
  • Receivables & Collections
  • Reconciliations
  • Payment Processing
  • Continuous Accounting
  • Billing Model Management
  • Tax Calculation & Filing
  • W-9
  • W-2
  • W-4
  • 1094
  • 1095
  • 1096
Xero Features
  • General Ledgers
  • Invoicing & Billing
  • Estimates & Quotations
  • Receivables & Collections
  • Reconciliations
  • Payment Processing
  • Continuous Accounting
  • Billing Model Management
  • Tax Calculation & Filing
  • W-9
  • W-2
  • W-4
  • 1094
  • 1095
  • 1096

Pros & Cons

FreshBooks Pros & Cons
Pros
  • Feature rich, easy invoicing, customization.
Cons
  • Discontinued the ticketing modules.
Xero Pros & Cons
Pros
  • Role-based access control, 1099 tracking, time tracking capabilities, easy to use, cloud-based application .
Cons
  • Ineffective search feature.

Reviews

FreshBooks Reviews
Top Favorable Review
S
Sandy
Reviewed on Jul 2, 2021

For me as an independent video producer, FreshBooks has changed the game. Although switching from desktop software to their web-based platform was a success in and of itself, its simplicity and attention to small businesses, like mine, is what makes it truly magical.

Feature rich, easy invoicing, customization

Interface is not good enough

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

FreshBooks was the epitome of ease and speed for invoicing! Invoicing was simple to create and send, and it was made much easier by service integrations. We had to switch platforms regrettably since they removed the ticket module, which allowed us to easily turn tickets into invoices—a process we needed.

User friendly, wide range of third party integration, simplified processes

Discontinued the ticketing modules

Xero Reviews
Top Favorable Review
J
Jeff
Reviewed on Jul 2, 2021

A user-friendly cloud-based accounting program with numerous integrations with other company tools is called Xero. It is especially advantageous for small organizations that have remote workers or several offices. Xero is user-friendly and simple to teach people to use, which is why I prefer it. It also features multi-level controls and superb time-tracking capabilities. Multiple rate cards and better tool integration would enhance the projects module, though.

Role-based access control, 1099 tracking, time tracking capabilities, easy to use, cloud-based application

Reduced functionality on projects module, limited third-party integration

Top Critical Review
S
Steven
Reviewed on Jul 2, 2021

Accounting software that is comparatively simple to use for inexperienced company directors is called Xero. Businesses that are registered for VAT may find advantages in its capabilities, which include reporting and management of VAT. However, using the search tool can be tedious due to its poor quality.

Easy to use, minimal training required, VAT returns management, efficient transaction management, insightful reports

Ineffective search feature

Alternatives

FreshBooks Alternatives
Xero Alternatives
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FreshBooks vs. Xero: Detailed Comparison

FreshBooks vs. Xero Top Ratings & Reviews: Xero

In our rating and review comparison of FreshBooks vs. Xero, Xero has 3 user reviews and FreshBooks has 11. The average star rating for Xero is 4.33 while FreshBooks has an average rating of 3.90. Xero has more positive reviews than FreshBooks. Comparing FreshBooks vs. Xero reviews, Xero has stronger overall reviews.

FreshBooks vs. Xero Best Features & Functionality: FreshBooks

FreshBooks vs. Xero both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Inventory Management, Project Management Features, Expense Management, Asset Management, Resource Management, Reporting & Analytics, Payment Options, Payment Partners, Workflow Automation, Portal Types, File Management, Signature Management, Customizable Items, Appointments/Scheduling, Reminders/Alerts, Data Migration, Systems/Administrative, Third-Party Integrations, After-Sales Service, Limits, Customer Management, Workforce Optimization, Conferencing Capabilities. In our feature comparison of FreshBooks vs. Xero, FreshBooks offers more of the most popular features and tools than Xero.

FreshBooks vs. Xero Best Pricing: Xero

In our pricing comparison of FreshBooks vs. Xero, Xero's pricing starts at $15/month and is more affordable compared to FreshBooks's starting cost of $205.2/month.

FreshBooks vs. Xero Best Usability: Xero

Our comparison of FreshBooks vs. Xero shows that Xero scores higher in usability for meets requirements, ease of admin. FreshBooks scores higher in ease of use, learning curve, setup & support, quality of support, but Xero has the best scores overall for system usability.

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