FreshBooks vs. Vertex: Which is Best? - Wheelhouse

FreshBooks vs. Vertex: Which is Best?

FreshBooks vs. Vertex Best Overall: Vertex

In our comparison of FreshBooks vs. Vertex, Vertex is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FreshBooks Quick Info
WH Score:
7.9
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.3
Company Size:All Sizes
Platforms:
Vertex Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

FreshBooks Pricing
Lite
$11
per user / per year
Plus
$11
per user / per year
Premium
$11
per user / per year
Select
$11
per user / per year
Vertex Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

FreshBooks Features
  • General Ledgers
  • Invoicing & Billing
  • Estimates & Quotations
  • Receivables & Collections
  • Reconciliations
  • Payment Processing
  • Continuous Accounting
  • Billing Model Management
  • Budget Management
  • Tax Calculation & Filing
  • W-9
  • W-2
  • W-4
  • 1094
  • 1095
Vertex Features
  • General Ledgers
  • Invoicing & Billing
  • Estimates & Quotations
  • Receivables & Collections
  • Reconciliations
  • Payment Processing
  • Continuous Accounting
  • Billing Model Management
  • Budget Management
  • Tax Calculation & Filing
  • W-9
  • W-2
  • W-4
  • 1094
  • 1095

Pros & Cons

FreshBooks Pros & Cons
Pros
  • Feature rich, easy invoicing, customization.
Cons
  • Discontinued the ticketing modules.
Vertex Pros & Cons
Pros
  • Customizable software, effective sales tax management process, workflow automation.
Cons
  • Support team not helpful.

Reviews

FreshBooks Reviews
Top Favorable Review
S
Sandy
Reviewed on Jul 2, 2021

For me as an independent video producer, FreshBooks has changed the game. Although switching from desktop software to their web-based platform was a success in and of itself, its simplicity and attention to small businesses, like mine, is what makes it truly magical.

Feature rich, easy invoicing, customization

Interface is not good enough

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

FreshBooks was the epitome of ease and speed for invoicing! Invoicing was simple to create and send, and it was made much easier by service integrations. We had to switch platforms regrettably since they removed the ticket module, which allowed us to easily turn tickets into invoices—a process we needed.

User friendly, wide range of third party integration, simplified processes

Discontinued the ticketing modules

Vertex Reviews
Top Favorable Review
R
Rick
Reviewed on Jul 2, 2021

Vertex has excellent customization options, however gaining the required customizations might be laborious and time-consuming. Vertex automates tax rate and rule adjustments to aid with sales tax management and returns preparation issues.

Customizable software, effective sales tax management process, workflow automation

Configuration process is complex and time-consuming

Top Critical Review
P
Peter
Reviewed on Jul 2, 2021

While Vertex's customer support is subpar, its automated tax calculations on invoices and sales orders are a huge advantage. Vertex also eliminates the need to spend time and effort manually updating new US tax regulations.

Tax workflow automation, legal compliance

Support team not helpful

Alternatives

FreshBooks Alternatives
Vertex Alternatives
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FreshBooks vs. Vertex: Detailed Comparison

FreshBooks vs. Vertex Top Ratings & Reviews: Vertex

In our rating and review comparison of FreshBooks vs. Vertex, Vertex has 19 user reviews and FreshBooks has 11. The average star rating for Vertex is 4 while FreshBooks has an average rating of 3.90. Vertex has more positive reviews than FreshBooks. Comparing FreshBooks vs. Vertex reviews, Vertex has stronger overall reviews.

FreshBooks vs. Vertex Best Features & Functionality: Vertex

FreshBooks vs. Vertex both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Payment Options, Inventory Management, Document Management, Signature Management, Signature Types, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Data Management, Data Migration, Systems/Administrative, Integration Options, Third-Party Integrations, Supported Technologies, Compliance Accreditations, After-Sales Service. In our feature comparison of FreshBooks vs. Vertex, Vertex offers more of the most popular features and tools than FreshBooks.

FreshBooks vs. Vertex Best Pricing: Vertex

In our pricing comparison of FreshBooks vs. Vertex, Vertex's pricing starts at N/A/month and is more affordable compared to Vertex's starting cost of N/A/month.

FreshBooks vs. Vertex Best Usability: Vertex

Our comparison of FreshBooks vs. Vertex shows that Vertex scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. FreshBooks scores higher in , but Vertex has the best scores overall for system usability.

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