Kinetic vs. Touchbistro: Which is Best? - Wheelhouse

Kinetic vs. Touchbistro: Which is Best?

Kinetic vs. Touchbistro Best Overall: Kinetic

In our comparison of Kinetic vs. Touchbistro, Kinetic is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Kinetic Quick Info
WH Score:
8.5
Pricing Score:
8.1
Feature Score:
8.2
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Touchbistro Quick Info
WH Score:
7.7
Pricing Score:
7.2
Feature Score:
7.2
Usability Score:
7.2
Company Size:All Sizes
Platforms:

Pricing

Kinetic Pricing
Price Range
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* Vendor does not share prices.

Touchbistro Pricing
TouchBistro POS
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Features

Kinetic Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Shop Floor Control
  • Menu Management
  • Reservations Management
  • Table Management
  • Item Tracking & Traceability
  • Procurement/Replenishment Optimization
  • Purchasing
  • Product Catalog
  • Price Lists
  • Competitor Price Tracking
  • Kitting
Touchbistro Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Shop Floor Control
  • Menu Management
  • Reservations Management
  • Table Management
  • Item Tracking & Traceability
  • Procurement/Replenishment Optimization
  • Purchasing
  • Product Catalog
  • Price Lists
  • Competitor Price Tracking
  • Kitting

Pros & Cons

Kinetic Pros & Cons
Pros
  • This program is absolutely fantastic
  • It has a report on just about anything and everything you need for your business.
Cons
  • The scheduling module of the system is pretty bad
  • The level of support of the program is also dismal and expensive.
Touchbistro Pros & Cons
Pros
  • The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
Cons
  • Updates are always during work hours, so we can't use it then.

Reviews

Kinetic Reviews
Top Favorable Review
A
Andrew
Reviewed on Jul 2, 2021

This program is absolutely fantastic. It has a report on just about anything and everything you need for your business.

It can be very daunting if it's your first time to use an ERP system. But once you learn how the program works, you'll surely be able to use it easily.

Top Critical Review
G
Gregory
Reviewed on Jul 2, 2021

This program helped us achieve our goals to centralize all functions into a single system and to improve our quoting function efficiency.

The software boasts a set of amazing features. It can be used for customizing and configuration of different processes to improve the overall productivity. To make it even better, I heard Version 10 is even more feature-packed.

The scheduling module of the system is pretty bad. The level of support of the program is also dismal and expensive.

Touchbistro Reviews
Top Favorable Review
E
Esther
Reviewed on Jul 2, 2021

The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.

The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.

We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.

Top Critical Review
H
Harold
Reviewed on Jul 2, 2021

The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.

The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.

Updates are always during work hours, so we can't use it then.

Alternatives

Kinetic Alternatives
Touchbistro Alternatives
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Kinetic vs. Touchbistro: Detailed Comparison

Kinetic vs. Touchbistro Top Ratings & Reviews: Kinetic

In our rating and review comparison of Kinetic vs. Touchbistro, Kinetic has 31 user reviews and Touchbistro has 9. The average star rating for Kinetic is 3.90 while Touchbistro has an average rating of 2.77. Kinetic has more positive reviews than Touchbistro. Comparing Kinetic vs. Touchbistro reviews, Kinetic has stronger overall reviews.

Kinetic vs. Touchbistro Best Features & Functionality: Kinetic

Kinetic vs. Touchbistro both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Customer Management, Accounting Features, Asset Management, Human Resources (HR) Features, Data Management, Data Migration, Report Management, Route Management, Reporting & Analytics, Payroll Features, Shipping & Logistics, Expense Management, Project Management Features, Resource Management, File Management, Collaboration Tools, Portal Types, Workflow Automation, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Systems/Administrative, Customizable Items, Integration Options, Third-Party Integrations, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Compliance Accreditations, After-Sales Service, Supported Technologies. In our feature comparison of Kinetic vs. Touchbistro, Kinetic offers more of the most popular features and tools than Touchbistro.

Kinetic vs. Touchbistro Best Pricing: Touchbistro

In our pricing comparison of Kinetic vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.

Kinetic vs. Touchbistro Best Usability: Kinetic

Our comparison of Kinetic vs. Touchbistro shows that Kinetic scores higher in usability for setup & support, quality of support, ease of admin. Touchbistro scores higher in ease of use, meets requirements, learning curve, but Kinetic has the best scores overall for system usability.

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