Cerner vs. Optum: Which is Best? - Wheelhouse

Cerner vs. Optum: Which is Best?

Cerner vs. Optum Best Overall: Optum

In our comparison of Cerner vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cerner Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
7.4
Usability Score:
7.5
Company Size:Mid Market, Large Market
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

Cerner Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

Cerner Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Medication List
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Eligibility Verification
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Medication List
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Eligibility Verification

Pros & Cons

Cerner Pros & Cons
Pros
  • Using it is simple, the features are nicely connected.
Cons
  • The program is good, but it is outdated
  • The version did not work for all the departments
  • We would have preferred something like behavioral health overall, at least substance abuse could be included.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

Cerner Reviews
Top Favorable Review
H
Hassan
Reviewed on Jul 2, 2021

Using it is simple, the features are nicely connected.

It is old-fashioned.

Top Critical Review
B
Bob
Reviewed on Jul 2, 2021

This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.

It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.

The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

Cerner Alternatives
Optum Alternatives
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Cerner vs. Optum: Detailed Comparison

Cerner vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of Cerner vs. Optum, Optum has 2 user reviews and Cerner has 15. The average star rating for Optum is 4 while Cerner has an average rating of 3.93. Optum has more positive reviews than Cerner. Comparing Cerner vs. Optum reviews, Optum has stronger overall reviews.

Cerner vs. Optum Best Features & Functionality: Optum

Cerner vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Cerner vs. Optum, Optum offers more of the most popular features and tools than Cerner.

Cerner vs. Optum Best Pricing: Optum

In our pricing comparison of Cerner vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

Cerner vs. Optum Best Usability: Optum

Our comparison of Cerner vs. Optum shows that Optum scores higher in usability for ease of use, ease of admin. Cerner scores higher in meets requirements, learning curve, setup & support, quality of support, but Optum has the best scores overall for system usability.

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