CentralReach vs. Optum: Which is Best? - Wheelhouse

CentralReach vs. Optum: Which is Best?

CentralReach vs. Optum Best Overall: Optum

In our comparison of CentralReach vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CentralReach Quick Info
WH Score:
8.4
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

CentralReach Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

CentralReach Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management

Pros & Cons

CentralReach Pros & Cons
Pros
  • CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day
  • One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.
Cons
  • However, Central Reach does have some downsides
  • Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day
  • While this doesn't happen frequently, it can still be frustrating when it does occur.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

CentralReach Reviews
Top Favorable Review
T
Tracy
Reviewed on Jul 2, 2021

CentralReach provides a centralized platform for managing both client and employee schedules, which significantly saves time. Additionally, using digital data collection tools instead of paper-based methods improves efficiency and reduces waste.

CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day. One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.

Unfortunately, CentralReach experiences frequent breakdowns, which can be extremely frustrating. There is also a specific bug that occasionally prevents signing client session notes, requiring multiple attempts or even clearing cookies, especially when using Samsung tablets.

Top Critical Review
R
Rodolfo
Reviewed on Jul 2, 2021

Central Reach effectively addresses the problem of multiple users needing to access and input data into the system simultaneously. Unlike other programs where only one user can access a client's chart at a time, Central Reach allows several users to work on the same chart concurrently. This greatly improves collaboration and efficiency.

One of the best aspects of Central Reach is its user-friendly interface. It excels in various areas such as scheduling, note-taking, and accessing client charts. Additionally, creating graphs at the end of each session is a breeze.

However, Central Reach does have some downsides. Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day. While this doesn't happen frequently, it can still be frustrating when it does occur.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

CentralReach Alternatives
Optum Alternatives
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CentralReach vs. Optum: Detailed Comparison

CentralReach vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of CentralReach vs. Optum, Optum has 2 user reviews and CentralReach has 20. The average star rating for Optum is 4 while CentralReach has an average rating of 3.85. Optum has more positive reviews than CentralReach. Comparing CentralReach vs. Optum reviews, Optum has stronger overall reviews.

CentralReach vs. Optum Best Features & Functionality: Optum

CentralReach vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of CentralReach vs. Optum, Optum offers more of the most popular features and tools than CentralReach.

CentralReach vs. Optum Best Pricing: Optum

In our pricing comparison of CentralReach vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

CentralReach vs. Optum Best Usability: Optum

Our comparison of CentralReach vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. CentralReach scores higher in learning curve, setup & support, but Optum has the best scores overall for system usability.

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