In our comparison of Cashier Live vs. Touchbistro, Cashier Live is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Before using it, we were definitely having some issues but it resolved all our problems.
Easy to use program with awesome support.
I love this software. There is nothing to dislike about.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
I spent a lot of bucks on this stupid software. On trying to contact customer support, they just forwarded my mail and I had to wait for at least one week. That’s all I could get from it.
It can only be made to work if the technical team helps you.
The customer support is not supportive in fact.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
Before using it, we were definitely having some issues but it resolved all our problems.
Easy to use program with awesome support.
I love this software. There is nothing to dislike about.
I spent a lot of bucks on this stupid software. On trying to contact customer support, they just forwarded my mail and I had to wait for at least one week. That’s all I could get from it.
It can only be made to work if the technical team helps you.
The customer support is not supportive in fact.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
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In our rating and review comparison of Cashier Live vs. Touchbistro, Cashier Live has 6 user reviews and Touchbistro has 9. The average star rating for Cashier Live is 3.66 while Touchbistro has an average rating of 2.77. Cashier Live has more positive reviews than Touchbistro. Comparing Cashier Live vs. Touchbistro reviews, Cashier Live has stronger overall reviews.
Cashier Live vs. Touchbistro both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Payment Options, Cash Flow Management, Supported Devices/Hardware, Expense Management, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Cashier Live vs. Touchbistro, Cashier Live offers more of the most popular features and tools than Touchbistro.
In our pricing comparison of Cashier Live vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.
Our comparison of Cashier Live vs. Touchbistro shows that Cashier Live scores higher in usability for meets requirements, setup & support, ease of admin. Touchbistro scores higher in ease of use, learning curve, but Cashier Live has the best scores overall for system usability.
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