Bindo vs. Touchbistro: Which is Best? - Wheelhouse

Bindo vs. Touchbistro: Which is Best?

Bindo vs. Touchbistro Best Overall: Bindo

In our comparison of Bindo vs. Touchbistro, Bindo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Bindo Quick Info
WH Score:
8.4
Pricing Score:
8.0
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Touchbistro Quick Info
WH Score:
7.7
Pricing Score:
7.2
Feature Score:
7.2
Usability Score:
7.2
Company Size:All Sizes
Platforms:

Pricing

Bindo Pricing
Price Range
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* Vendor does not share prices.

Touchbistro Pricing
TouchBistro POS
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Features

Bindo Features
  • Table Management
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Billing Model Management
  • Google Pay
  • Apple Pay
  • Samsung Pay
  • Customer Facing Displays
Touchbistro Features
  • Table Management
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Customer Profiling
  • Loyalty Program Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Billing Model Management
  • Google Pay
  • Apple Pay
  • Samsung Pay
  • Customer Facing Displays

Pros & Cons

Bindo Pros & Cons
Pros
  • Incredibly helpful, simple to use, fit POS for small enterprises, and extremely simple to handle.
Cons
  • Client service is awful, using the system was messy-the problems when operating it in multiple different ways were many, and updates were random and contained huge functionality changes that weren’t explained prior.
Touchbistro Pros & Cons
Pros
  • The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
Cons
  • Updates are always during work hours, so we can't use it then.

Reviews

Bindo Reviews
Top Favorable Review
M
Minnie
Reviewed on Jul 2, 2021

Incredibly helpful, simple to use, fit POS for small enterprises, and extremely simple to handle.

A bit costly compared to other POS software, suitable for small enterprises only, and the features for big corporations are limited.

Top Critical Review
B
Ben
Reviewed on Jul 2, 2021

Using this software is disgusting.

It worked well when tracking the number of people that came through our admin side.

Client service is awful, using the system was messy-the problems when operating it in multiple different ways were many, and updates were random and contained huge functionality changes that weren’t explained prior.

Touchbistro Reviews
Top Favorable Review
E
Esther
Reviewed on Jul 2, 2021

The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.

The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.

We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.

Top Critical Review
H
Harold
Reviewed on Jul 2, 2021

The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.

The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.

Updates are always during work hours, so we can't use it then.

Alternatives

Bindo Alternatives
Touchbistro Alternatives
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Bindo vs. Touchbistro: Detailed Comparison

Bindo vs. Touchbistro Top Ratings & Reviews: Bindo

In our rating and review comparison of Bindo vs. Touchbistro, Bindo has 16 user reviews and Touchbistro has 9. The average star rating for Bindo is 4 while Touchbistro has an average rating of 2.77. Bindo has more positive reviews than Touchbistro. Comparing Bindo vs. Touchbistro reviews, Bindo has stronger overall reviews.

Bindo vs. Touchbistro Best Features & Functionality: Bindo

Bindo vs. Touchbistro both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Reporting & Analytics, Systems/Administrative, Integration Options, After-Sales Service. In our feature comparison of Bindo vs. Touchbistro, Bindo offers more of the most popular features and tools than Touchbistro.

Bindo vs. Touchbistro Best Pricing: Touchbistro

In our pricing comparison of Bindo vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.

Bindo vs. Touchbistro Best Usability: Bindo

Our comparison of Bindo vs. Touchbistro shows that Bindo scores higher in usability for learning curve, setup & support, quality of support, ease of admin. Touchbistro scores higher in ease of use, meets requirements, but Bindo has the best scores overall for system usability.

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