Basecamp vs. Jira: Which is Best? - Wheelhouse

Basecamp vs. Jira: Which is Best?

Basecamp vs. Jira Best Overall: Basecamp

In our comparison of Basecamp vs. Jira, Basecamp is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Basecamp Quick Info
WH Score:
9.0
Pricing Score:
8.5
Feature Score:
9.2
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Jira Quick Info
WH Score:
8.5
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Basecamp Pricing
Basecamp
$15
per user / per month
Basecamp Pro Unlimited
Contact Us
Jira Pricing
Free
Free
per month
Standard
$790
per year
Premium
$1525
per year
Enterprise
$134500
per year

Features

Basecamp Features
  • Project Prioritization
  • Workflow Management
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Scrum
  • Bug Tracking
  • Custom Reports
Jira Features
  • Project Prioritization
  • Workflow Management
  • Review/Approval Management
  • Request Management
  • Escalation Management
  • Scope Management
  • Portfolio Management
  • Job Costing
  • Resource Planning
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Scrum
  • Bug Tracking
  • Custom Reports

Pros & Cons

Basecamp Pros & Cons
Pros
  • The projects are made simple and easy.
Cons
  • Uploading is very slow
  • Basecamp is a useful app but only for those who know how to use it and are a real hard worker
  • It may be frustrating otherwise
  • More tutorials should be there to guide people.
Jira Pros & Cons
Pros
  • JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way.
Cons
  • The graphical reports can’t be generated easily
  • The note which is created allows only text inputs
  • It does not allow for the creation of a table or column
  • The ticket can not be generated from the reports automatically
  • Also, it takes so much time for loading the contents.

Reviews

Basecamp Reviews
Top Favorable Review
B
Brenda
Reviewed on Jul 2, 2021

The projects are made simple and easy.

Basecamp knows what to do and how to do.

Top Critical Review
T
Theresa
Reviewed on Jul 2, 2021

It improves the workflow by bringing more clarity in the team. The notification board and self-saving system are outstanding. Before that, I was feeling devastated when there’s a sudden issue and all my work was gone. It is a robust software which has everything to offer which a PM product should do.

Uploading is very slow. Basecamp is a useful app but only for those who know how to use it and are a real hard worker. It may be frustrating otherwise. More tutorials should be there to guide people.

Jira Reviews
Top Favorable Review
J
Julie
Reviewed on Jul 2, 2021

JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way

I think it would be beneficial to have an email notification option when a task is assigned or changed for a user

Top Critical Review
J
Joseph
Reviewed on Jul 2, 2021

A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.

It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.

The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.

Alternatives

Basecamp Alternatives
Jira Alternatives
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Basecamp vs. Jira: Detailed Comparison

Basecamp vs. Jira Top Ratings & Reviews: Basecamp

In our rating and review comparison of Basecamp vs. Jira, Basecamp has 107 user reviews and Jira has 148. The average star rating for Basecamp is 4.42 while Jira has an average rating of 4.42. Basecamp has more positive reviews than Jira. Comparing Basecamp vs. Jira reviews, Basecamp has stronger overall reviews.

Basecamp vs. Jira Best Features & Functionality: Basecamp

Basecamp vs. Jira both offer a strong set of features and functionality including Project Management Features, Resource Management, Project Management Methodology, Software Development Lifecycle (SDLC) Integrations, Customizable Items, Collaboration Tools, File Management, Conferencing Capabilities, Chat/IM Management, Appointments/Scheduling, Cash Flow Management, Chart Types, Reporting & Analytics, Customer Management, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of Basecamp vs. Jira, Basecamp offers more of the most popular features and tools than Jira.

Basecamp vs. Jira Best Pricing: Jira

In our pricing comparison of Basecamp vs. Jira, Jira's pricing starts at Free/month and is more affordable compared to Jira's starting cost of Free/month.

Basecamp vs. Jira Best Usability: Basecamp

Our comparison of Basecamp vs. Jira shows that Basecamp scores higher in usability for meets requirements, learning curve, quality of support. Jira scores higher in ease of use, setup & support, ease of admin, but Basecamp has the best scores overall for system usability.

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