In our comparison of Avalara vs. Wave, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
Routines for Wave's bank transactions are utterly failing. Wave lost the settings for connecting to bank accounts in February 2020, and automatic transaction imports ceased. As of January 2021, Wave is unable to resolve this problem and is forcing its clients to perform painful manual transaction uploads.
None
Transaction import function does not works
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Wave is solving a major problem for me by making accounting and invoicing much easier and more streamlined. With this tool, I am able to prepare estimates and invoices quickly and accurately, which saves me a lot of time and effort.
I really appreciate how easy it is to do accounting and invoicing with Wave. With just a few accounting entries, I can prepare my accounts quickly and efficiently.
Unfortunately, I have found that Wave has restricted usage in some countries where it is really needed. This can be frustrating when I am working with clients or partners in those areas.
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Routines for Wave's bank transactions are utterly failing. Wave lost the settings for connecting to bank accounts in February 2020, and automatic transaction imports ceased. As of January 2021, Wave is unable to resolve this problem and is forcing its clients to perform painful manual transaction uploads.
None
Transaction import function does not works
Wave is solving a major problem for me by making accounting and invoicing much easier and more streamlined. With this tool, I am able to prepare estimates and invoices quickly and accurately, which saves me a lot of time and effort.
I really appreciate how easy it is to do accounting and invoicing with Wave. With just a few accounting entries, I can prepare my accounts quickly and efficiently.
Unfortunately, I have found that Wave has restricted usage in some countries where it is really needed. This can be frustrating when I am working with clients or partners in those areas.
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In our rating and review comparison of Avalara vs. Wave, Wave has 11 user reviews and Avalara has 16. The average star rating for Wave is 3.81 while Avalara has an average rating of 3.56. Wave has more positive reviews than Avalara. Comparing Avalara vs. Wave reviews, Wave has stronger overall reviews.
Avalara vs. Wave both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Payment Options, Inventory Management, File Management, Workflow Automation, Reporting & Analytics, Data Migration, Systems/Administrative, Third-Party Integrations, Identity and Access Management (IAM), Disaster Recovery. In our feature comparison of Avalara vs. Wave, Avalara offers more of the most popular features and tools than Wave.
In our pricing comparison of Avalara vs. Wave, Wave's pricing starts at 0/month and is more affordable compared to Wave's starting cost of 0/month.
Our comparison of Avalara vs. Wave shows that Avalara scores higher in usability for meets requirements, learning curve, ease of admin. Wave scores higher in ease of use, setup & support, quality of support, but Avalara has the best scores overall for system usability.
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