In our comparison of Avalara vs. Sage Intacct, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
Countless methods of customizing Sage.
Increase of add-ons causes the system to be slower, despite the wonderful customization ability, out of the box customization won't perform everything you might require.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
It was an exceptional learning for us that assessment of the software prior to buying is a crucial feature.
Extremely fine in-built processes that are so fundamental to deploy in the early phases.
Terrible customer support, not user-friendly, numerous technical aided issues, and less competent product knowledge to “customer support expertâ€
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Countless methods of customizing Sage.
Increase of add-ons causes the system to be slower, despite the wonderful customization ability, out of the box customization won't perform everything you might require.
It was an exceptional learning for us that assessment of the software prior to buying is a crucial feature.
Extremely fine in-built processes that are so fundamental to deploy in the early phases.
Terrible customer support, not user-friendly, numerous technical aided issues, and less competent product knowledge to “customer support expertâ€
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In our rating and review comparison of Avalara vs. Sage Intacct, Sage Intacct has 89 user reviews and Avalara has 16. The average star rating for Sage Intacct is 4.11 while Avalara has an average rating of 3.56. Sage Intacct has more positive reviews than Avalara. Comparing Avalara vs. Sage Intacct reviews, Sage Intacct has stronger overall reviews.
Avalara vs. Sage Intacct both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Payroll Features, Human Resources (HR) Features, Attendance Management, Expense Management, Inventory Management, Portal Types, Collaboration Tools, File Management, Customizable Items, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Report Management, Data Management, Data Migration, Systems/Administrative, Sync/Refresh, Third-Party Integrations, Compliance Accreditations, Identity and Access Management (IAM), Password Management, Cybersecurity Features, After-Sales Service, Project Management Features, Governance, Risk, & Compliance (GRC). In our feature comparison of Avalara vs. Sage Intacct, Sage Intacct offers more of the most popular features and tools than Avalara.
In our pricing comparison of Avalara vs. Sage Intacct, Sage Intacct's pricing starts at 0/month and is more affordable compared to Sage Intacct's starting cost of 0/month.
Our comparison of Avalara vs. Sage Intacct shows that Avalara scores higher in usability for meets requirements, learning curve. Sage Intacct scores higher in ease of use, setup & support, quality of support, ease of admin, but Avalara has the best scores overall for system usability.
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