In our comparison of Avalara vs. Patriot Accounting, Patriot Accounting is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
Patriot is a readily understood program with exceptionally good customer service. By removing the need to use different platforms, it has allowed me streamline the way my business operates. Patriot is an excellent choice for anyone searching for an all-inclusive, user-friendly software solution.
Easy to use, readily available and multiple platforms
None
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Extremely inexpensive and feature-rich, this accounting program has features like document management, user permissions, automatic categorization, reports, and connectors. Customer service staff is outstanding and go above and beyond to help customers. Although the UI is a little awkward and takes some getting used to, its benefits and abundance of features exceed this small inconvenience.
Straightforward and easy to use, low cost and excellent customer support
Clumsy and requires some practice to master
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Patriot is a readily understood program with exceptionally good customer service. By removing the need to use different platforms, it has allowed me streamline the way my business operates. Patriot is an excellent choice for anyone searching for an all-inclusive, user-friendly software solution.
Easy to use, readily available and multiple platforms
None
Extremely inexpensive and feature-rich, this accounting program has features like document management, user permissions, automatic categorization, reports, and connectors. Customer service staff is outstanding and go above and beyond to help customers. Although the UI is a little awkward and takes some getting used to, its benefits and abundance of features exceed this small inconvenience.
Straightforward and easy to use, low cost and excellent customer support
Clumsy and requires some practice to master
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In our rating and review comparison of Avalara vs. Patriot Accounting, Patriot Accounting has 10 user reviews and Avalara has 16. The average star rating for Patriot Accounting is 4.9 while Avalara has an average rating of 3.56. Patriot Accounting has more positive reviews than Avalara. Comparing Avalara vs. Patriot Accounting reviews, Patriot Accounting has stronger overall reviews.
Avalara vs. Patriot Accounting both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Payroll Features, Expense Management, Payment Options, Inventory Management, Portal Types, File Management, Customizable Items, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Data Migration, Systems/Administrative, Sync/Refresh, After-Sales Service. In our feature comparison of Avalara vs. Patriot Accounting, Patriot Accounting offers more of the most popular features and tools than Avalara.
In our pricing comparison of Avalara vs. Patriot Accounting, Patriot Accounting's pricing starts at 0/month and is more affordable compared to Patriot Accounting's starting cost of 0/month.
Our comparison of Avalara vs. Patriot Accounting shows that Patriot Accounting scores higher in usability for ease of use, meets requirements, setup & support, quality of support. Avalara scores higher in learning curve, ease of admin, but Patriot Accounting has the best scores overall for system usability.
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