In our comparison of Avalara vs. FINSYNC, Avalara is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
I've been using FINSYNC for payroll processing and so far I've been very impressed. They may be cost effective but the service definitely does not fall short and I will continue to use them for my businesses. Not only is their interface user friendly, but even when I have a question I can receive and answer within
minutes via phone or email from local friendly people.
Cost effective without losing features and tools
Nice interface that's easy to use
Reliable, friendly support
None
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
My experience with FINSYNC has been nothing but 5 star. The customer service, support, and relationship that has developed over the short period of time using the software has been phenomenal. For all of my businesses I feel comfortable, and confident knowing that I have Finsync. All of the above is the reason i believe I will stay with the company for all of my accounting needs. Top notch!
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
I've been using FINSYNC for payroll processing and so far I've been very impressed. They may be cost effective but the service definitely does not fall short and I will continue to use them for my businesses. Not only is their interface user friendly, but even when I have a question I can receive and answer within
minutes via phone or email from local friendly people.
Cost effective without losing features and tools
Nice interface that's easy to use
Reliable, friendly support
None
My experience with FINSYNC has been nothing but 5 star. The customer service, support, and relationship that has developed over the short period of time using the software has been phenomenal. For all of my businesses I feel comfortable, and confident knowing that I have Finsync. All of the above is the reason i believe I will stay with the company for all of my accounting needs. Top notch!
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In our rating and review comparison of Avalara vs. FINSYNC, FINSYNC has 5 user reviews and Avalara has 16. The average star rating for FINSYNC is 4.2 while Avalara has an average rating of 3.56. FINSYNC has more positive reviews than Avalara. Comparing Avalara vs. FINSYNC reviews, FINSYNC has stronger overall reviews.
Avalara vs. FINSYNC both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Tax Management, Supported Tax Forms, Exemption Certificate Management, Payment Options, Inventory Management, File Management, Workflow Automation, Reporting & Analytics, Data Migration, Systems/Administrative, Third-Party Integrations, Identity and Access Management (IAM), Disaster Recovery. In our feature comparison of Avalara vs. FINSYNC, Avalara offers more of the most popular features and tools than FINSYNC.
In our pricing comparison of Avalara vs. FINSYNC, FINSYNC's pricing starts at 0/month and is more affordable compared to FINSYNC's starting cost of 0/month.
Our comparison of Avalara vs. FINSYNC shows that FINSYNC scores higher in usability for ease of use, meets requirements. Avalara scores higher in learning curve, setup & support, quality of support, ease of admin, but FINSYNC has the best scores overall for system usability.
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