athenaOne vs. iPatientCare: Which is Best? - Wheelhouse

athenaOne vs. iPatientCare: Which is Best?

athenaOne vs. iPatientCare Best Overall: athenaOne

In our comparison of athenaOne vs. iPatientCare, athenaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:
iPatientCare Quick Info
WH Score:
8.0
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

athenaOne Pricing
Price Range
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* Vendor does not share prices.

iPatientCare Pricing
Price Range
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* Vendor does not share prices.

Features

athenaOne Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Problem List
  • Allergy List
  • SOAP Notes
  • Refills Processing
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
iPatientCare Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Problem List
  • Allergy List
  • SOAP Notes
  • Refills Processing
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.
iPatientCare Pros & Cons
Pros
  • It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub
  • Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.
Cons
  • Since the product is heavily relied upon, it becomes a mechanical use of the software.

Reviews

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

iPatientCare Reviews
Top Favorable Review
C
Cecil
Reviewed on Jul 2, 2021

ADP RUN is helpful and cost-effective, it’s a time saver, it functions as anticipated almost every time without any downtime, the client service team is extremely great as is incorporation with other hiring services, it’s powerful and it provides many diverse and helpful aspects.

It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub. Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.

The Employee Access Hub frequently bugs and hinders a few staff from accessing their accounts, ADP has a tendency of having random sales staff reach out from time to time to try upsells instead of a committed account administrator.

Top Critical Review
D
Dustin
Reviewed on Jul 2, 2021

It links numerous places of healthcare and offered the range of assistance for the organization.

Since the product is heavily relied upon, it becomes a mechanical use of the software.

Alternatives

athenaOne Alternatives
iPatientCare Alternatives
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athenaOne vs. iPatientCare: Detailed Comparison

athenaOne vs. iPatientCare Top Ratings & Reviews: iPatientCare

In our rating and review comparison of athenaOne vs. iPatientCare, iPatientCare has 2 user reviews and athenaOne has 58. The average star rating for iPatientCare is 5 while athenaOne has an average rating of 3.81. iPatientCare has more positive reviews than athenaOne. Comparing athenaOne vs. iPatientCare reviews, iPatientCare has stronger overall reviews.

athenaOne vs. iPatientCare Best Features & Functionality: athenaOne

athenaOne vs. iPatientCare both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Collaboration Tools, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Supported Technologies. In our feature comparison of athenaOne vs. iPatientCare, athenaOne offers more of the most popular features and tools than iPatientCare.

athenaOne vs. iPatientCare Best Pricing: iPatientCare

In our pricing comparison of athenaOne vs. iPatientCare, iPatientCare's pricing starts at N/A/month and is more affordable compared to iPatientCare's starting cost of N/A/month.

athenaOne vs. iPatientCare Best Usability: iPatientCare

Our comparison of athenaOne vs. iPatientCare shows that iPatientCare scores higher in usability for ease of use, meets requirements. athenaOne scores higher in learning curve, setup & support, quality of support, ease of admin, but iPatientCare has the best scores overall for system usability.

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