AllegianceMD vs. DrChrono: Which is Best? - Wheelhouse

AllegianceMD vs. DrChrono: Which is Best?

AllegianceMD vs. DrChrono Best Overall: DrChrono

In our comparison of AllegianceMD vs. DrChrono, DrChrono is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

AllegianceMD Quick Info
WH Score:
8.2
Pricing Score:
8.5
Feature Score:
8.4
Usability Score:
7.5
Company Size:All Sizes
Platforms:
DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

AllegianceMD Pricing
Price Range
Contact Us

* Vendor does not share prices.

DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

AllegianceMD Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Scrubbing
  • Claim Filing
DrChrono Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

AllegianceMD Pros & Cons
Pros
  • Best cloud-based option available on the internet.
Cons
  • There are a lot of bugs and glitches that keep popping out of nowhere
  • Customer service is mediocre.
DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Reviews

AllegianceMD Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

For me, this software has been a lifeline for handling medical bills and inquiries for both myself and my family. It streamlines the entire medical management process, making it much more manageable.

Best cloud-based option available on the internet.

None

Top Critical Review
B
Brian
Reviewed on Jul 2, 2021

I see no reason for using it.

The only good things here are the notes and templates.

There are a lot of bugs and glitches that keep popping out of nowhere. Customer service is mediocre.

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Alternatives

AllegianceMD Alternatives
DrChrono Alternatives
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AllegianceMD vs. DrChrono: Detailed Comparison

AllegianceMD vs. DrChrono Top Ratings & Reviews: DrChrono

In our rating and review comparison of AllegianceMD vs. DrChrono, DrChrono has 39 user reviews and AllegianceMD has 4. The average star rating for DrChrono is 3.25 while AllegianceMD has an average rating of 2.75. DrChrono has more positive reviews than AllegianceMD. Comparing AllegianceMD vs. DrChrono reviews, DrChrono has stronger overall reviews.

AllegianceMD vs. DrChrono Best Features & Functionality: AllegianceMD

AllegianceMD vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Collaboration Tools, Document Management, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of AllegianceMD vs. DrChrono, AllegianceMD offers more of the most popular features and tools than DrChrono.

AllegianceMD vs. DrChrono Best Pricing: DrChrono

In our pricing comparison of AllegianceMD vs. DrChrono, DrChrono's pricing starts at N/A/month and is more affordable compared to DrChrono's starting cost of N/A/month.

AllegianceMD vs. DrChrono Best Usability: DrChrono

Our comparison of AllegianceMD vs. DrChrono shows that DrChrono scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. AllegianceMD scores higher in meets requirements, but DrChrono has the best scores overall for system usability.

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