AirDroid Business vs. ConnectWise Control Support: Which is Best?

AirDroid Business vs. ConnectWise Control Support: Which is Best?

AirDroid Business vs. ConnectWise Control Support Best Overall: ConnectWise Control Support

In our comparison of AirDroid Business vs. ConnectWise Control Support, ConnectWise Control Support is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

AirDroid Business Quick Info
WH Score:
8.2
Pricing Score:
7.5
Feature Score:
7.6
Usability Score:
7.5
Company Size:All Sizes
Platforms:
ConnectWise Control Support Quick Info
WH Score:
9.0
Pricing Score:
8.4
Feature Score:
8.9
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

AirDroid Business Pricing
Basic
$10.8
per device / per year
Standard
$18.9
per device / per year
Enterprise
$29.7
per device / per year
ConnectWise Control Support Pricing
One
$27
per user / per month
Standard
$42
per user / per month
Premium
$52
per user / per month
Access
$30
per user / per month

Features

AirDroid Business Features
  • Encryption
  • IP Black/White List
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Role Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • QR Code Access
  • PIN-Based Access
  • Dashboard
  • Geographical Reporting
  • Activity Log
  • Device Analytics
  • Agent Analytics
  • Connection Reports
ConnectWise Control Support Features
  • Encryption
  • IP Black/White List
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Role Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA)
  • QR Code Access
  • PIN-Based Access
  • Dashboard
  • Geographical Reporting
  • Activity Log
  • Device Analytics
  • Agent Analytics
  • Connection Reports

Pros & Cons

AirDroid Business Pros & Cons
Pros
  • Bulk uploads, remote access and kiosk mode.
Cons
  • Complicated device activation process.
ConnectWise Control Support Pros & Cons
Pros
  • ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system
  • Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback
  • One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.
Cons
  • One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable
  • Reconnecting can be challenging initially after such a disconnection occurs
  • In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.

Reviews

AirDroid Business Reviews
Top Favorable Review
T
Tracie
Reviewed on Jul 2, 2021

We can mass upload APK files to all of our devices using AirDroid. This is incredibly practical because it makes it easy for us to quickly install fresh software on the devices we own. One significant problem of AirDroid's kiosk mode is that it makes using the keyboard challenging. Some users may find this problematic.

Bulk uploads, remote access and kiosk mode

Keyboard won't let you type properly in Kiosk mode

Top Critical Review
C
Cynthia
Reviewed on Jul 2, 2021

AirDroid is a simple software that offers a practical interface for users. Yet the device activating procedure is not so simple. Overall it's very good, though.

Easy to use and remote connectivity

Complicated device activation process

ConnectWise Control Support Reviews
Top Favorable Review
D
Diane
Reviewed on Jul 2, 2021

Since adopting ConnectWise ScreenConnect, we have experienced positive outcomes. The software's tools function exceptionally well in keeping our users satisfied with the support they receive. This platform has enabled our company to approach problem-solving more effectively, particularly when addressing the issues faced by our most engaged customers.

ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system. Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback. One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.

While ConnectWise ScreenConnect offers great value, the price point is somewhat high. Although there are promotional subscription offers available, it's worth noting that the pricing tends to increase significantly by over 100% once the promotional period expires.

Top Critical Review
A
Anthony
Reviewed on Jul 2, 2021

ConnectWise ScreenConnect effectively solves the problem of remotely accessing computers when physical presence is not possible or practical. With nine branches in your company and only a few IT employees, ConnectWise ScreenConnect allows your IT staff to gain access to computers in different locations without the need to be physically present. This capability has significantly benefited your company by resolving numerous IT-related issues across all branches without the need for costly and time-consuming travel. ConnectWise ScreenConnect has streamlined IT support, enabling efficient problem-solving across multiple locations, thus improving overall productivity and reducing expenses.

ConnectWise ScreenConnect provides a convenient and straightforward method to access another user's PC when they encounter issues they can't resolve on their own. It grants administrator access, allowing for efficient troubleshooting and problem-solving as long as the administrator password is available. This feature greatly simplifies the process of assisting users remotely.

One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable. Reconnecting can be challenging initially after such a disconnection occurs. In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.

Alternatives

AirDroid Business Alternatives
ConnectWise Control Support Alternatives
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AirDroid Business vs. ConnectWise Control Support: Detailed Comparison

AirDroid Business vs. ConnectWise Control Support Top Ratings & Reviews: ConnectWise Control Support

In our rating and review comparison of AirDroid Business vs. ConnectWise Control Support, ConnectWise Control Support has 37 user reviews and AirDroid Business has 87. The average star rating for ConnectWise Control Support is 4.45 while AirDroid Business has an average rating of 4. ConnectWise Control Support has more positive reviews than AirDroid Business. Comparing AirDroid Business vs. ConnectWise Control Support reviews, ConnectWise Control Support has stronger overall reviews.

AirDroid Business vs. ConnectWise Control Support Best Features & Functionality: ConnectWise Control Support

AirDroid Business vs. ConnectWise Control Support both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Cybersecurity Features, Identity and Access Management (IAM), Password Management, Reporting & Analytics, Chat/IM Management, Collaboration Tools, Document Management, Data Management, Systems/Administrative, Language & Speech, Customizable Items, Integration Options, After-Sales Service. In our feature comparison of AirDroid Business vs. ConnectWise Control Support, ConnectWise Control Support offers more of the most popular features and tools than AirDroid Business.

AirDroid Business vs. ConnectWise Control Support Best Pricing: ConnectWise Control Support

In our pricing comparison of AirDroid Business vs. ConnectWise Control Support, ConnectWise Control Support's pricing starts at $27/month and is more affordable compared to AirDroid Business's starting cost of $10.8/month.

AirDroid Business vs. ConnectWise Control Support Best Usability: ConnectWise Control Support

Our comparison of AirDroid Business vs. ConnectWise Control Support shows that ConnectWise Control Support scores higher in usability for ease of use, meets requirements, learning curve, setup & support. AirDroid Business scores higher in quality of support, ease of admin, but ConnectWise Control Support has the best scores overall for system usability.

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