Point of Sale Software

What is the best Point of Sale Software?

Point of Sale (POS) software is a system that can process retail transactions online or via mobile apps on smart devices. A POS system will calculate the amount owed on a sale and provide options for customer payment, invoicing, and receipt. 

Once a sale is recorded in the database, POS software can perform all kinds of backend operations to provide managers with information to make their businesses more efficient. Some of the key functions of a POS are:

  • Manage and record all sales
  • Track customer behavior and individual customers
  • Help manage inventory
  • Handle bookkeeping and accounting
  • Handle discounts and coupons
  • Minimize losses

A typical POS solution will consist of POS terminals at the checkout counters, barcode readers, POS printers, POS cash registers, credit card readers and customer displays. Some of these can be combined together - the keyboard or the monitor could include the magnetic card reader for example. Touch screen enabled POS systems have become commonly available, improving employee productivity further.

The main types of POS software include:

  • Basic POS: Basic POS solutions support up to 5 terminals and are suited for small businesses that have about $3 million in revenues. These solutions are often sold together with the accompanying hardware.
  • SMB POS: These solutions are for businesses that want to deploy up to 40 terminals and that have revenues of about $50 million annually.
  • Large businesses POS: These usually deploy up to 200 terminals and are used by companies that have revenues reaching $250 million
  • Enterprise POS: Enterprise POS are used by businesses that have large revenues and need to deploy a large number of terminals across several locations.

The top features of POS software are:

  • Create and print bills
  • Customer support
  • Market reputation and user feedback
  • Handle credit cards
  • Handle gift certificates / cards
  • Handle customer loyalty cards
  • Support frequent buyers
  • Create and manage customer records
  • Calculate sales commissions
  • Manage promotions and ad campaigns
  • Compliance with PCI (Payment Card Industry) standards
  • Managing returns and exchanges
  • Tracking employees
  • Inventory management
  • Accounting and bookkeeping
  • Integration with other software and reporting solutions
  • Peripheral support
  • eCommerce support
  • Managing promotions and ad campaigns
  • Industry-specific features and functionality

The benefits of a POS system include:

  • Decreased transaction costs
  • Increased sales
  • Improved efficiency
  • Easier and more streamlined shopping and payment experience for customers
  • Quicker sales transactions
  • Improved customer service and experience
  • Increased efficiency in monitoring sales and inventory
  • Enhanced reporting

POS software can enable many types of companies with payment processing capabilities for sales transactions. There are a variety of POS systems on the market, including those that are pre-configured with industry specific tools and features for restaurants, retail, and more. Choosing the best POS system will depend on researching options and features and understanding exactly what your company needs for processing sales transactions and accepting payments from customers online or offline.

Top 10 Point of Sale

Sapaad / Shopify / Square / Epicor Retail Cloud / Microsoft Dynamics 365 / NetSuite / Lightspeed / Vend / Bindo / Erply

WH Score
8.4
NCR Silver

NCR Silver

14reviews
Starting Price:N/A
NCR Corporation has been offering services for the retail sector for more than a hundred years. NCR Silver is a comparatively new solution from the NCR stable, designed to assist small and independent retails in their mobile point of sale requirements. NCR Silver POS also serves restaurants, cafes, ...
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WH Score
8.0
Microsoft Dynamics 365

Microsoft Dynamics 365

7reviews
Starting Price:$0 / user / per month
Microsoft Dynamics Retail Management System was originally known as QuickSell 2000. Microsoft Dynamics RMS provides process efficiency for the retail sector by streamlining checkout processes with its point of sale solution, increasing returns on marketing spent with better CRM insights and providin...
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WH Score
7.6
LivePOS

LivePOS

3reviews
Starting Price:$129 / user / per month
LivePOS is a hybrid cloud Point of Sale solution designed specifically for the retail industry. The solution caters to the requirements of large business enterprises and global enterprises that are spread across multiple locations. The solution provides 24x7 support to its customers irrespective of ...
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WH Score
7.6
Lavu

Lavu

13reviews
Starting Price:$149 / terminal / per month
Lavu POS solution is focused at the restaurant vertical. It is a feature-rich solution which does more than just placing orders and processing payments. Lavu POS helps users to improve and streamline business processes in their restaurant through customized reporting, real-time data analytics and wo...
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WH Score
7.2
Erply

Erply

5reviews
Starting Price:$0 / user / per month
Erply POS converts any iPad, desktop or any other device with Internet browser to a full-fledged POS system that can manage inventory, process transactions and manage business activities.  The software connects the main device to receipt printers, credit card swipers, cash drawers etc. Along wi...
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WH Score
6.9
InfoPOS

InfoPOS

0reviews
Starting Price:N/A
Sage InfoPOS is an omni-channel Point of Sale solution for the retail industry. InfoPOS is completely integrated with Sage ERP. The solution has a wide spectrum of features and add-ons making it one of the most feature-rich POS solutions in the market. Sage InfoPOS includes inventory management, loy...
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WH Score
6.8
Retail Pro

Retail Pro

0reviews
Starting Price:N/A
Retail Pro is a global leader in retail management software. Retail Pro POS is a complete point of sales solution that includes feature-rich POS, inventory management, merchandizing CRM, back office applications, store operations, reporting, analytics and accounting. Retail Pro has over 30,000 users...
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WH Score
6.8
TouchSuite

TouchSuite

0reviews
Starting Price:N/A
TouchSuite POS is an award winning iPad POS solution designed to meet the specific needs of restaurants, salons, and retail businesses. The solution is completely integrated with payment processing solutions to deliver end-to-end features for business automation. TouchSuite POS is essentially direct...
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WH Score
6.5
Verifone

Verifone

0reviews
Starting Price:N/A
Verifone is a payment and POS solution for a wide variety of industries, including restaurants, small and large retails, hospitality, convenience store, gas stations, etc. The solution meets all requirements of traditional and online stores. The solution is mobile compatible and can turn your iPhone...
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WH Score
6.5
SAP Customer Checkout

SAP Customer Checkout

0reviews
Starting Price:N/A
SAP Point of Sale solution is a client/server solution which is considered as top of the breed in the POS vertical. SAP POS addresses the requirements of retailers, irrespective of their business or size: department stores, liquor, specialty, c-store, gas, big box and many others. The solution comes...
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Learn more about Point of Sale Software

What is Point of Sale (POS) Software?

Point of Sale (POS) software is a system that can process retail transactions online or via mobile apps on smart devices. A POS system will calculate the amount owed on a sale and provide options for customer payment, invoicing, and receipt. 

What Does POS Stand For?

POS is the acronym for “Point of Sale”.

What Is a POS System and How Does It Work?

A POS system is the hardware and software used to process sales transactions for customers, either in store or online. POS systems work by calculating how much a customer owes on their purchase and then provides payment options. Sales are tracked and customers receive proof of purchase. Essentially, a POS software is a digital cash register. 

How Does a POS System Work at a Small Business?

A POS at a small business works by enabling sales transactions and customer payments. POS systems can work in store via terminals or online in a digital store as well. POS processes, tracks, and records all sales which makes it easier for small companies to sell products without investing in complex payment processing infrastructure. 

What are the Common Features of Point of Sale (POS) Software?

The common features of Point of Sale (POS) software include:

  • Sales transaction processing
  • Sales tracking and reporting
  • Billing and orders
  • Inventory management
  • Product lookup
  • Employee management
  • Loyalty programs
  • Gift cards
  • Returns, credits, and refunds
  • User permissions
  • Terminals or mobile registers

What is the Purpose of a Point of Sale (POS) System? 

The purpose of a POS system is to facilitate in-store or online sales transactions with payment processing options and sales tracking tools needed to accept payment from customers.

What are Main Types of POS Systems? 

The main types of POS systems can include:

  • Smartphones & tablets
  • Terminals
  • Mobile POS 
  • Card/Chip Readers
  • Computer Screens
  • Kiosks
  • Barcode Scanners
  • Printers for Receipts

What are the Benefits of Point of Sale (POS) Software?

The benefits of POS software are:

  • Easier and more streamlined shopping and payment experience for customers
  • Quicker sales transactions
  • Improved customer service and experience
  • Increased efficiency in monitoring sales and inventory
  • Enhanced reporting

Who Uses Point of Sale (POS) Software?

Point of Sale (POS) software can be used by all types of online or brick and mortar merchants that need a seamless, cost-effective way to process sales transactions and accept customer payments. However, POS systems are very heavily relied upon in the retail and hospitality industries, to the point that there are POS systems customized to these types of businesses available on the market. 

What are the Challenges with Point of Sale (POS) Software?

The challenges with POS software include:

  • Security
  • Failed transactions or payment issues
  • Incorrect reports
  • Promotional sales tracking
  • Mobility
  • Connectivity

What are the Common Problems with Small Business Retail POS Systems?

The most common problems with small business retail POS systems are:

  • Managing inventory accurately
  • Utilizing reporting and analytics tools effectively
  • Managing employees on the POS system
  • Training 
  • Choosing the wrong POS system or tools for your business

What are the Disadvantages of POS?

The disadvantages of POS can include:

  • Access or connectivity issues if the POS is dependent on an internet connection to process sales
  • Costs for upkeep and maintenance on the POS system
  • Expensive upgrades for POS 

How to Buy Point of Sale (POS) Software?

You can use the following checklist to help you determine how to buy the best Point of Sale (POS) software for your business:

  • Focus on business needs and growth goals driving the decision to get a new or upgraded POS system.
  • Plan for data migration, implementation costs, IT involvement, and any downtime that may impact ongoing sales and promotions.
  • Make a plan to support user adoption through training.
  • Understand the payment processes you’re looking to streamline and improve.
  • Don’t skip the product demos offered by POS software vendors to show features and functionality.
  • Understand reporting and analytics needs for sales transaction processing and customer payments.