Some companies opt to deploy UC solutions on-premise, but the cloudbased model—in which the telecommunications equipment and applications are hosted and maintained offsite by a cloud communications provider— is gaining popularity. Cloud-based UC solutions, also known as cloud communications, are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for payment flexibility.
By enabling diverse communication media to be carried over a common Internet Protocol (IP) network, cloud communications makes it possible to manage a full suite of capabilities from a single point and use them across a variety of devices. But what’s the best way to maximize UC capabilities for your specific workplace?
Spiceworks surveyed IT professionals responsible for IT decisions at their companies to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points and roadmaps around driving UC strategies.
In just the past few months, much has changed in the business realm and more employees than ever are now working from...