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How Helpdesk Software Has Evolved Through The Years

how-helpdesk-software-has-evolved-through-the-years

It's not breaking news that today's Helpdesk software can facilitate so many operations out of its scope, for any business. But how does it do so? That's what this whitepaper aims to explain.

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The Benefits of Using a Companywide Support Ticket System

In today's fierce business competition, customer support tickets aren't meant for just, well, customer support. We elaborate why.