Shopify vs. iConnect: Which is Best? - Wheelhouse

Shopify vs. iConnect: Which is Best?

Shopify vs. iConnect Best Overall: Shopify

In our comparison of Shopify vs. iConnect, Shopify is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Shopify Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
iConnect Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
8.7
Usability Score:
8.3
Company Size:Small Business, Mid Market
Platforms:

Pricing

Shopify Pricing
Basic
$19
per month
Shopify
$49
per month
Advanced
$299
per month
iConnect Pricing
Small
Free
per month
Medium
Free
per month
Large
Free
per month
Enterprise
Contact Us

Features

Shopify Features
  • Order/Delivery Management
  • Pipeline Management
  • Discount/Promotion Management
  • Pilot Campaigns
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Visa
  • American Express
  • Google Pay
  • Apple Pay
  • Custom Reports
  • SMS
  • Task Automation
  • Abandoned Shopping Cart Follow-Up
iConnect Features
  • Order/Delivery Management
  • Pipeline Management
  • Discount/Promotion Management
  • Pilot Campaigns
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Visa
  • American Express
  • Google Pay
  • Apple Pay
  • Custom Reports
  • SMS
  • Task Automation
  • Abandoned Shopping Cart Follow-Up

Pros & Cons

Shopify Pros & Cons
Pros
  • I think it’s the best app in the market.
Cons
  • Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.
iConnect Pros & Cons
Pros
  • The reports provided are many, looking for items when calling a client is simple.
Cons
  • Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Reviews

Shopify Reviews
Top Favorable Review
D
Dale
Reviewed on Jul 2, 2021

This is perfect software for smaller businesses.

I think it’s the best app in the market.

Sometimes the shipping information is not correct.

Top Critical Review
I
Ileana
Reviewed on Jul 2, 2021

Shopify is an excellent solution for creating an online store.

Shopify is a good solution for creating an online store. They provide various plugins which they refer to as apps. These apps provide real value for money as they are less costly with the most benefits. There is a free plan provided by most of them. When compared to WordPress(WooCommerce) it is easier to understand it. The themes are very impressive and some are free. Moreover, they also provide lots of material for beginners. I learned most of the things about Shopify through this. Managing the store is easy through this free app. Another added advantage of Shopify when compared to WordPress with WooCommerce is that these apps are available for iOS and Android too. Also, the users get user coupons for advertising and Google Adwords provided a coupon of $200 USD when I had used it once previously. The customer service is also excellent whether through phone, chat Twitter, or email. The representatives are very knowledgeable and well trained and provide answers to almost all queries. The service is round the clock and they are prompt in providing the service.

Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

iConnect Reviews
Top Favorable Review
C
Colleen
Reviewed on Jul 2, 2021

This is an incredibly user-friendly system with numerous features e.g. storing for us the database of a client.

The reports provided are many, looking for items when calling a client is simple.

Touchy buttons, the wrong item severally gets included in the order of the guests, and there are continuous upgrades that don’t relate to our store’s type.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

We want to move to another software, but since they have every past data of ours, moving is quite hard for us.

Multistore options are obtainable, the reports are great.

Write and video resources are extremely poor, it is incredibly expensive, and terrible client service.

Alternatives

Shopify Alternatives
iConnect Alternatives
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Shopify vs. iConnect: Detailed Comparison

Shopify vs. iConnect Top Ratings & Reviews: Shopify

In our rating and review comparison of Shopify vs. iConnect, Shopify has 537 user reviews and iConnect has 4. The average star rating for Shopify is 4.58 while iConnect has an average rating of 3.25. Shopify has more positive reviews than iConnect. Comparing Shopify vs. iConnect reviews, Shopify has stronger overall reviews.

Shopify vs. iConnect Best Features & Functionality: iConnect

Shopify vs. iConnect both offer a strong set of features and functionality including Inventory Management, Customer Management, Campaign Types, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Shopify vs. iConnect, iConnect offers more of the most popular features and tools than Shopify.

Shopify vs. iConnect Best Pricing: iConnect

In our pricing comparison of Shopify vs. iConnect, iConnect's pricing starts at Free/month and is more affordable compared to iConnect's starting cost of Free/month.

Shopify vs. iConnect Best Usability: iConnect

Our comparison of Shopify vs. iConnect shows that iConnect scores higher in usability for meets requirements. Shopify scores higher in ease of use, learning curve, setup & support, quality of support, ease of admin, but iConnect has the best scores overall for system usability.

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