CentralReach vs. athenaOne: Which is Best? - Wheelhouse

CentralReach vs. athenaOne: Which is Best?

CentralReach vs. athenaOne Best Overall: athenaOne

In our comparison of CentralReach vs. athenaOne, athenaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CentralReach Quick Info
WH Score:
8.4
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
8.2
Company Size:All Sizes
Platforms:
athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

CentralReach Pricing
Price Range
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* Vendor does not share prices.

athenaOne Pricing
Price Range
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* Vendor does not share prices.

Features

CentralReach Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Problem List
  • Allergy List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Laboratory Database
  • Test Ordering
athenaOne Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Problem List
  • Allergy List
  • SOAP Notes
  • Claim Scrubbing
  • Claim Filing
  • Denial Management
  • Eligibility Verification
  • Laboratory Database
  • Test Ordering

Pros & Cons

CentralReach Pros & Cons
Pros
  • CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day
  • One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.
Cons
  • However, Central Reach does have some downsides
  • Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day
  • While this doesn't happen frequently, it can still be frustrating when it does occur.
athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.

Reviews

CentralReach Reviews
Top Favorable Review
T
Tracy
Reviewed on Jul 2, 2021

CentralReach provides a centralized platform for managing both client and employee schedules, which significantly saves time. Additionally, using digital data collection tools instead of paper-based methods improves efficiency and reduces waste.

CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day. One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.

Unfortunately, CentralReach experiences frequent breakdowns, which can be extremely frustrating. There is also a specific bug that occasionally prevents signing client session notes, requiring multiple attempts or even clearing cookies, especially when using Samsung tablets.

Top Critical Review
R
Rodolfo
Reviewed on Jul 2, 2021

Central Reach effectively addresses the problem of multiple users needing to access and input data into the system simultaneously. Unlike other programs where only one user can access a client's chart at a time, Central Reach allows several users to work on the same chart concurrently. This greatly improves collaboration and efficiency.

One of the best aspects of Central Reach is its user-friendly interface. It excels in various areas such as scheduling, note-taking, and accessing client charts. Additionally, creating graphs at the end of each session is a breeze.

However, Central Reach does have some downsides. Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day. While this doesn't happen frequently, it can still be frustrating when it does occur.

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

Alternatives

CentralReach Alternatives
athenaOne Alternatives
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CentralReach vs. athenaOne: Detailed Comparison

CentralReach vs. athenaOne Top Ratings & Reviews: CentralReach

In our rating and review comparison of CentralReach vs. athenaOne, CentralReach has 20 user reviews and athenaOne has 58. The average star rating for CentralReach is 3.85 while athenaOne has an average rating of 3.81. CentralReach has more positive reviews than athenaOne. Comparing CentralReach vs. athenaOne reviews, CentralReach has stronger overall reviews.

CentralReach vs. athenaOne Best Features & Functionality: athenaOne

CentralReach vs. athenaOne both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Collaboration Tools, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Supported Technologies. In our feature comparison of CentralReach vs. athenaOne, athenaOne offers more of the most popular features and tools than CentralReach.

CentralReach vs. athenaOne Best Pricing: athenaOne

In our pricing comparison of CentralReach vs. athenaOne, athenaOne's pricing starts at N/A/month and is more affordable compared to athenaOne's starting cost of N/A/month.

CentralReach vs. athenaOne Best Usability: CentralReach

Our comparison of CentralReach vs. athenaOne shows that CentralReach scores higher in usability for meets requirements, learning curve, setup & support, ease of admin. athenaOne scores higher in ease of use, quality of support, but CentralReach has the best scores overall for system usability.

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