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Univago - Video Conferencing

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  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Univago is Yorktel’s collaboration platform as a service, which consists of three core services for the enterprise: Virtual Meeting Rooms, Interoperability Gateway and Virtual Receptionist. Univago makes it easier for customers to enable video communications in their environment and manage it with zero training required.

Univago natively facilitates communication between existing conference rooms and the most widely used telecommunications platforms such as SIP, H.323, Microsoft Lync and Skype for Business, WebRTC and the public telephone network. Mobile and PC client solutions are also included as part of the service.

Univago Consists of the following core services:

Univago Meeting Rooms (URooms). URooms can accommodate up to 30 participants in a single meeting, and offer 720PHD video, screen sharing for live presentations and collaboration. Users can be setup with up to 3 URooms.

Univago Enterprise Gateway. The answer to solving the "any to any" interoperability issue many customers faced with calls between their Microsoft Lync deployments and their existing SIP or H.323 conference rooms and infrastructure. Native support for various disparate technologies makes the Enterprise Gateway a powerful yet simple solution to a complicated problem.

Univago Virtual Receptionist. The Virtual Receptionist creates a secure doorway to the private network environment, eliminating any risk of unauthorized third parties calling into your network.

In addition, Univago provides options such as customized branding of the web portal and URoom video screens; Active Directory integration for rapid provisioning and user management; and Microsoft Exchange integration for a streamlined scheduling experience. Live support from Yorktel's 24/7 helpdesk is included with all subscriptions.

Unlike other cloud services, Univago offers the choice to use the Public Internet, or establish a private secure connection to Yorktel's global data centers to access the service. A third option is to deploy Univago within the enterprise network; fully maximizing the performance and experience of the service, while drastically reducing bandwidth consumption that results from large-scale video usage forced to use the Internet.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Security & Compliance
  • Password Protection
  • SSL Encryption
  • User Privileges
  • Role-based Access
  • Feed Encryption/Masking
  • Single Sign On
  • Multi-factor Authentication
  • HTTPS for all pages
  • CAN-SPAM Certified
  • ISO/IEC 27001 Compliant
  • Verisign Certified
Reporting Features
  • Ready-to-use Reports
  • Custom Reports
  • Ad-hoc Querying and Reporting
  • Automatic Reports
  • Business Activity Monitoring
System/Management Features
  • System Storage
  • Cloud Storage
  • Data backup in multiple locations
Meeting Types
  • Everyday Meetings
  • Technical Support
  • Events and Webinars
  • Crisis Communication
  • Training
  • Point-to-Point
  • Multipoint
Presenter Control Features
  • Add/Remove Participants
  • Change Presenters
  • Listen-Only Mode
  • Mute/Unmute
  • Presenter-Only Area
  • Annotation
Conferencing Features
  • Video Streaming
  • Meeting Scheduler
  • Multi-national toll-free numbers
  • Conference Room Booking Facility
  • Email Invitations
  • On-Demand Meetings
  • Reminder Emails
  • Scheduled Meetings
  • Call Me
  • Meeting Lock
  • One Touch Meeting
  • Document Library
  • Follow-Up Email
  • Reports
  • Manage recordings
  • Share Recordings
  • Two-way Audio and Video
  • Screen Sharing
  • Presentation Streaming
  • Whiteboard
  • Group Chat
  • Private Chat
  • Electronic Hand Raising
  • On-Demand Webcasting
  • VoIP
  • Polls
  • Record Meetings
  • Edit Recordings
  • Automatic call recording
Collaboration Features
  • Application Sharing
  • Attendee Feedback
  • Remote Control
  • Share Files
  • Share Multimedia
  • Speaker Identification
  • Shared Notes
Integrations
  • API
  • Microsoft Outlook
  • Social Media
  • CRM Software
  • Google Apps

Pricing

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