MiTeam Meetings Reviews, Features & Pricing 2021 - Wheelhouse

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Mitel’s cloud business phone and collaboration solution, MiCloud Connect, is ideal for businesses who desire an all-in-one, easy-to-use VoIP solution. It’s easy to implement, use, manage and evolve making it ideal for growing businesses who need quick implementation, replication across locations, and simple management that doesn’t require a telecom background.

By combining an intuitive user experience and flexible service plans with Google Cloud’s proven availability you get the perfect combination of ease and reliability. On top of that, Mitel is committed to making it effortless every step of the way, so you can feel confident knowing your experience with Mitel will be as good as our software. Here's a sneak peek of what you can expect:

 

STREAMLINED ACTIVATION

From sales to activation to account management Mitel makes sure all teams are aligned, and you have access to knowledgeable experts to provide clear expectations and timelines for a smooth transition. The first impression is often the most important one; that’s why Mitel only brings on experienced, top-notch technicians to support our customers.

 

INTUITIVE USER EXPERIENCE

Purpose-built by Mitel, MiCloud Connect’s modern, intuitive UI delivers a seamless user experience across devices and endpoints. Our business VoIP plans come with robust, enterprise-grade collaboration tools so you don’t have to pay for multiple solutions. For administrators, Mitel phones are easy to provision, and the self-service admin portal makes user management hassle-free. Users will benefit from a complete business phone and collaboration solution with call control, screen sharing, video and audio conferencing, IM, team collaboration, task management, business SMS, contact center and native integrations seamlessly, securely and reliably from both their desktop and mobile devices.

 

BUILT ON GOOGLE CLOUD FOR HIGH AVAILABILITY, DEPENDABILITY & COMPLIANCE

Having a reliable cloud solution is top of mind for everyone, which is why Mitel partnered with an industry leader, Google Cloud, to deliver the security, reliability and scalability you demand. Google Cloud Platform delivers low latency, high availability and compliance such as HIPAA and SOC 2 so all verticals, inclusive of healthcare and finance can benefit from this service. Google Cloud is the same robust engine that powers 3 billion searches and 4 billion YouTube videos a day.

 

ABILITY TO EVOLVE

What you buy today, is not what you are stuck with tomorrow. Mitel provides monthly release enhancements so we’re constantly adding value without adding costs. MiCloud Connect’s flexible service plans ensure you never over pay for features you don’t use, making it easy to budget, grow and adjust as business demands change. Service plans and user permissions can be changed on-demand, directly from the admin portal without having to contact support.

 

CUSTOMER SUCCESS & SUPPORT

The last thing you want to do is spend your day on hold. Mitel offers a variety of tools and solutions to get support and answers quickly. MiCloud Connect’s knowledge base delivers online and mobile self-service tools, such as support articles with search functionality, a trust site so you are always in the loop of how our network is performing, and live chat for a quick and efficient way to resolve issues and get updates. On top of that, you will get a dedicated customer success manager who will serve as your go-to person for complex questions and strategy ideas.

Excellent
rating
/ 5
no data available

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Video Conferencing category is 4.09.

Above Average
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

No Data Available
usability
0.00/ 5
no data available

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

MiTeam Meetings Features

Packages
Features
Service Terms Offered
Commitment Free
Free Setup
Keep Original Number
Customizable Plans
Free In-Network Calls
Unlimited Minutes
International Calls
Reduced Price for Multiple Users
Account Manager
Support Features
FAQs Section
Tutorials
Telephone Support
Email Support
24/7 Support
Online Chat
Social Media
Knowledge Base
Webinars
Conferencing Features
Video Streaming
Two-Way Audio and Video
Screen Sharing
Presentation Streaming
Whiteboard
Group Chat
Private Chat
Electronic Hand Raising
On-Demand Webcasting
VoIP
Polls
Record Meetings
Edit Recordings
Share Recordings
Manage recordings
Meeting Scheduler
Conference Room Booking Facility
Email Invitations
On-Demand Meetings
Reminder Emails
Scheduled Meetings
Call Me
Meeting Lock
One Touch Meeting
Document Library
Follow-Up Email
Reports
Automatic call recording
Multi-national toll-free numbers
Collaboration Features
Application Sharing
Attendee Feedback
Remote Control
Share Files
Share Multimedia
Speaker Identification
Shared Notes
Presenter Control Features
Add/Remove Participants
Change Presenters
Listen-Only Mode
Mute/Unmute
Presenter-Only Area
Annotation
Meeting Types
Everyday Meetings
Technical Support
Events and Webinars
Crisis Communication
Training
Point-to-Point
Multipoint
System/Management Features
System Storage
Cloud Storage
Data Backup in Multiple Locations
Integrations
APIs
Microsoft Azure
Skype for Business
Google Apps
Reporting Features
Ready-to-Use Reports
Custom Reports
Ad-hoc Querying and Reporting
Automatic Reports
Business Activity Monitoring
Security & Compliance
SSL Encryption
User Privileges
Role-based Access
Multi-factor Authentication
HTTPS for all pages
CAN-SPAM Certified
ISO/IEC 27001 Compliant
MiTeam Meetings - Video Conferencing
86/86
 
 
 
 
 
 
 
 
 
 

MiTeam Meetings Pricing

Request a custom quote for your business

MiTeam Meetings Resources

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