Solutions results for: "tag:customer service"
Bright Pattern
By Bright Pattern
Wheelhouse Score
2.98/5
Above Average
Rating
4.80/5
Excellent
Features
1.15/5
Average
Pricing
No Pricing Data
Vocalcom Hermes360 Contact Center
By Vocalcom
Wheelhouse Score
3.32/5
Above Average
Rating
4.90/5
Excellent
Features
2.07/5
Average
Pricing
Lower-Cost
InsightSquared
By InsightSquared
Wheelhouse Score
2.69/5
Above Average
Rating
4.70/5
Excellent
Features
1.37/5
Average
Pricing
Mid-Range
Whitepapers results for: "tag:customer service"
Articles results for: "tag:customer service"
Service Is the New Sales
How CRM can drive revenue from service requests.
First Call to First Contact: Measuring the End-to-End Customer Experience
Is satisfaction lacking among your customers? Maybe you aren't measuring the right thing.
The Why and How of Work at Home Call Centers
The Why and How of Work at Home Call Centers
I was trained in customer service at the formative age of 16, and it has become my life's passion. Within the first eight years of my career, I held every call center position you can think of before transitioning to the technology side. After a few years administering Private Branch Exchange (PBX) and Automatic Call D...