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Microsoft Dynamics

By Microsoft

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2.09/5
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4.42/5
Excellent
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0.85/5
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Oracle

By Oracle

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3.08/5
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4.31/5
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0.94/5
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Economy
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OnContact by Workwise

By WorkWise LLC

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3.26/5
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4.47/5
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0.47/5
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Economy

Articles results for: "tag:customer relationship management"

The ROI Of CRM

CRM...Customer Relationship Management...its implementation in your business is 100% guaranteed to add revenue and profitability, with one caveat...it must be implemented correctly and you must measure the correct data. I am continually shocked by the fact that the majority of businesses that are using a CRM system ar...

As the president of 3 companies over the past 25 years, I have seen firsthand the transformational power of a correctly implemented and utilized CRM system.

What is a CRM System and Do I Need One?

CRM (Customer Relationship Management) is one such enabler that allows organizations to track every customer interaction be it a phone call, an email, a web form enquiry, even a tweet(!) and then use this incredibly valuable information to get closer to and understand better their customers and prospects.

But CRM does much more than just track customer interactions. It also helps organizations streamline their operations by automating routine tasks and enforcing best practices with the result that individuals within your organisation spend more time on the interesting stuff like engaging with customers rather than dull,...

Essential Features of Manufacturing ERP Software

The Five Building Blocks of an Integrated ERP System When doing process analysis it's imperative to identify your requirements from beginning to end - from Quote to Cash. However, when looking at the overall components of ERP, its helpful to segment it into the five building blocks - customer relationship mana...

Customer Relationship Management Effective management of the Customer experience certainly begins with Sales, but includes touch points throughout the order cycle. Typical CRM functionality includes:

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