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Articles results for: "tag:crm technology"

Is Your CRM Strategy More Important Than the Product Itself?

A recent survey conducted by CRM solution provider Avidian Technologies found that 70 percent of responding SMB decision-makers not only had not implemented CRM, but did not know what "CRM" meant. And among medium-size and larger businesses that have pursued CRM, lack of success, more online interactions with customers...

Success with CRM promises many potential benefits, including the following:

Integrating VoIP and CRM

For call centers and sales-force automation, VoIP-CRM integration can boost sales and improve accountability.

10 Things CRM Can Do for Your Business

Are you getting maximum return from your CRM solution? Here are a few uses you may have missed.
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