"tag:crm software" - Wheelhouse Search results

One of the major questions surrounding hosted CRM, or CRM as SaaS (Software as a Service), is an economic one: Do hosted CRM solutions from vendors like SugarCRM and Zoho save you money?

First, of course, the answer depends on your particular circumstances. You need to carefully compare costs — both open and hidden — before choosing between a hosted or on-site solution. "[Hosted CRM] is not a silver bullet and it's not a panacea," said Martin Schneider, ...

A CRM upgrade can be an opportunity to reassess your company's business goals and improve its services, efficiencies and costs. But switching to a new CRM version requires forethought, planning and a company-wide agreement that an upgrade can substantially improve client services. For JL...