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Solutions results for: "tag:call center"

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SalesForce Service Cloud

By Salesforce.com, Inc.

Wheelhouse Score
2.06/5
Average
Rating
4.57/5
Excellent
Features
1.61/5
Average
Pricing
Expensive
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Genesys

By Genesys

Wheelhouse Score
2.72/5
Above Average
Rating
4.00/5
Above Average
Features
1.44/5
Average
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No Pricing Data
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Hermes360

By Vocalcom

Wheelhouse Score
3.37/5
Above Average
Rating
4.90/5
Excellent
Features
1.21/5
Average
Pricing
Economy

Articles results for: "tag:call center"

VoiceNation Goes Beyond the Call with the Open Source Asterisk PBX

With the recent launch of a Next Generation Call Center, VoiceNation selected the Open Source Asterisk PBX for the critical role of telephone switchin

How can CRM help a Contact Center?

There are many ways a CRM solution can help parts of your business including contact center functions. Here are just a few:

Contact Center 101

Contact centers are the central point in your business from which all communications can take place.
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