"tag:call center" - Wheelhouse Search results

We are seeing more and more companies adopt the open source Asterisk PBX& for their deployments. We are compiling stories on latest Asterisk deployments and want to hear from you on your experience if you are involved in an Asterisk deployment project.

(PRWEB) October 12, 2009 -- With the recent launch of a Next Generation Call Center, VoiceNation selected the Open Source Asterisk PBX for the critical role of telephone switching platform due to its flexibility, extensive functionality, and capacity for lowering operating costs.

Put into very simplistic terms, your contact center is the central point in your business from which all interactions with your customers and clients are handled. This can mean a traditional call center (both inbound and outbound), your email marketing and newsletter distribution, email sales/sup...