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  2. "tag:call center" - Wheelhouse Search results

"tag:call center" - Wheelhouse Search results

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Solutions results for: "tag:call center"

SalesForce Service CloudContact Center

SalesForce Service Cloud
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GenesysContact Center

Genesys
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Vocalcom Hermes360 Contact CenterContact Center

Vocalcom Hermes360 Contact Center
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Whitepapers results for: "tag:call center"

10 Steps for Creating an Accurate Call Center Forecast
15 Tools for Managing Remote Call Center Agents
8 Signs It's Time to Update Your Call Center Software
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Articles results for: "tag:call center"

VoiceNation Goes Beyond the Call with the Open Source Asterisk PBX

We are seeing more and more companies adopt the open source Asterisk PBX& for their deployments. We are compiling stories on latest Asterisk deployments and want to hear from you on your experience if you are involved in an Asterisk deployment project.

(PRWEB) October 12, 2009 -- With the recent launch of a Next Generation Call Center, VoiceNation selected the Open Source Asterisk PBX for the critical role of telephone switching platform due to its flexibility, extensive functionality, and capacity for lowering operating costs.

Read more about VoiceNation Goes Beyond the Call with the Open Source Asterisk PBX

How can CRM help a Contact Center?

Read more about How can CRM help a Contact Center?

Contact Center 101

Put into very simplistic terms, your contact center is the central point in your business from which all interactions with your customers and clients are handled. This can mean a traditional call center (both inbound and outbound), your email marketing and newsletter distribution, email sales/sup...

Read more about Contact Center 101
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