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Your New and Improved Virtual Receptionist

The ability to scale your business successfully is often very closely correlated with how accessible you and your teams are to your existing or prospective partners, clients, or customers. If your business is human-powered, is not actually feasible that you or your staff can be available 100 percent of the time. How...

The virtual receptionist feature available through your Voice Over IP (VoIP) phone system can help you offer your important business contacts a seamless and satisfying experience when they contact your company.

Auto Attendant Features Every Small Business Needs

One of the best features offered by the majority of VoIP providers (often at no additional charge for business accounts) is an auto attendant, or virtual receptionist. When you call a business or organization and are professionally greeted by a recording that aids you in reaching the correct person or department for...

Virtual receptionist software is a must for businesses regardless of size. While their usefulness for enterprise level organizations is obvious, they’re perhaps even more essential for small businesses that must work additionally hard to ensure that their staff requirements remain lean and that they make a pos...