how-salesforce-uses-service-cloud

How Salesforce Delivers Exceptional Service Using Service Cloud

Get a behind the scenes look at how Salesforce developed and implemented Service Cloud to service the company’s own customer base. Putting the customer first is one of the cornerstones of Salesforce’s corporate culture and it can be for your company too.

This e-book shows you how to deliver world-class customer service as your business scales by:

  • Making customer service a key differentiator
  • Optimizing agent productivity
  • Providing full transparency for executives
  • Predicting future service needs

Download the free e-book today and get started on the path to delivering best-in-class service to your customers.
 

Contact Center

What is a CRM Call Center?

What is a CRM Call Center?

Learn more about what a CRM call center is and discover the benefits of using CRM and contact center software together to achieve your customer experience goals.
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